Been with these people for around 10 years and to start with they were value for money, that no longer seems to be the case. Additionally their technical assistance, though difficult to get hold of, was always on the ball. That is no longer the case, their technical department seems to be full of people with less technical knowledge than me and come across as slightly condescending to boot. All in all 10 to 5 years ago I was recommending them everywhere, today I could not say the same.