Do NOT hire these idiots!!! While the concept is a good one and they do come to you, they also overcharge u terribly & push u to buy a battery even if u don't need one. The guy who showed up to "fix" my battery brought his family who waited in the car for him which was fine but strange. He also hardly said two words to us and he didn't seem to know what he was doing whatsoever. Needless to say he couldn't get it started at all & told us our battery was completely dead, in which it wasn't because after the fool left our own neighbor gave it a jump start (something the guy never offered to do) and NO thanks to 1800 car battery my car starts again w/o problems. However, 1800 car battery STILL charged me $249 for doing NOTHING. I'm waiting for my money back. Won't hold my breath. Customer service is a WRECK too. Suddenly they don't want to hear from me nor refund me nor communicate w me! What a WASTE OF MONEY & TIME! NEVER AGAIN!