1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,576 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,576 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It's obvious this company does not read or listen to its voicemail or read its texts. I purchased a battery with installation the technician came to install the battery and had the wrong battery he didn't know how to install that one they could not send a technician that knew how to put the right battery in and told me they would refund my money. Instead they posted it to my credit card, left me on hold for 40 minutes, I left my phone number instead of having to wait online another 40 minutes to no response. Do not waste your time with this company they are seemingly not very legitimate. My review in "Stars" IS ZERO" and now I have to waste part of my day tomorrow filing a dispute with my credit card company. If I were you I'd stay far away.”

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Posted 1 day ago

“Took a bit to get battery that day. Installer was great, friendly. Took old battery. Ver happy, Especially on a holiday weekend.”

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Posted 1 day ago

“Never showed up. I was left stranded waiting for them to bring and install my battery. Cannot get anyone to answer my calls. Horrible experience”

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Posted 1 day ago

“Scam company - bogus website. Rated an F on the BBB. There is no way to contact this company to cancel your order, get your money back or get a refund. The chat feature on the website does not work - no one ever responds. Their 1-800 customer service number is fake too. No one. We comes on the line to help you. If you use the text feature, no one ever responds to your texts either. If you try to set up an online account or reset your password, guess what? That doesn’t work either. Stay VERY FAR AWAY from this sight. You will not receive the service or product and they will steal your money. I never received my battery and the tech never showed up.”

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Posted 1 day ago

“Service was actually early and very professional.”

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Posted 2 days ago

“Nathaniel was on the mark! He is experienced , knowledgeable, and walked me through the whole process. And as he was leaving my car was purring like a kitten. Could not have been any better, thank you 1800battery and Nathaniel for such a great experience. M L H”

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Posted 4 days ago

“Fast, friendly, and it works!”

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Posted 5 days ago

“Jeff showed up on time. Did a great job and he such a pleasant person to deal with”

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Posted 5 days ago

“This was the absolute best experience I’ve ever had with a mechanic or car repair. Chris was so prompt and handled everything so calmly. I would ask him to fix my whole engine if I could. I am so grateful to the entire team at 1-800-Battery for their support team on the website and how much they eased my anxiety to fix my battery at my house without any issue. I can’t rave enough about how well they take care of customers. I so grateful for Chris and the entire customer service experience. It’s so rare these days.”

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Posted 6 days ago

“1 year ago had a new battery installed. Repairman arrived with no tools, used the few I had out on my workbench. I was not home. No electrical check. Really low budget for such a high price. Today I had to have that 1 year old battery repaired as the positive post became overly corroded. 1800Battery wanted too much to repair or replace even though I had a 3 year warranty battery. I went to Firestone for less than half the price. I would not recommend this company.”

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Posted 6 days ago

“2 hours late. No personality or customer interest. Expensive”

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Posted 6 days ago

“👍👍👍👍👍👍👍👍👍👍”

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Posted 6 days ago

“Professional kind courteous from start to finish from texting me to following the app to know where the technician was all this was done efficiently,professionally”

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Posted 6 days ago

“Great job”

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Posted 1 week ago

“Fast service!! Quickly replaced a battery that died on a Friday evening. Would definitely use again!”

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Posted 1 week ago

“I did indeed order a battery from 1-800-Battery! It was a pleasant experience and the order was taken in a short time and the man was very pleasant. They help me get the right battery and I paid for it and I also paid the core price to keep the dead batteryto take back to the store I bought it from. Which I was happy that they let me do that. Ezekiel is the man who came out with my battery the next day and he was truly a very pleasant man and took the time to explain things to me and answer my questions. He made sure that the battery was installed perfectly and my car was running good before he left. It was a very successful experience for me and I would definitely recommend my friends and anyone who needs help and don't have anyway to get help! Very nice people work at 1-800-Battery! They get 10 STARS The delivery took a little longer than expected but that was not a problem for me and once he got here he did a superb job!”

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Posted 1 week ago

“Man got blood all mover my Mercedes and blew up my alternator”

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Posted 1 week ago

“Because my battery died over the weekend, I wasn't sure I could get it replaced before the start of my work week. Fortunately, the car was in our garage at home, so no need to rush. I used the online portal to request a battery that best met my needs. Communication was prompt and I received updates as my request moved through the process.”

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Posted 1 week ago

“I'm not gonna lie, I was quite skeptical at first. But when the driver arrived and installed my battery, I was amazed by the service. It was hassle free and the guy was so nice. The purchase was worth it. They came to my building's parking and installed the battery with ease. I just hope after sales service is as superb the moment you're after customer service.”

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Posted 1 week ago

“The service is greatly appreciated as a single person with health challenges.”

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Posted 1 week ago

1-800-Battery is rated 4.3 based on 5,576 reviews