1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,788 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,788 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There were 3 issues in fulfillment of the order. 1) delay in order fulfillment Online order page said battery will be delivered within 2 hours but the order fulfillment company sent technician only on next day (they said online doesnt reflect the technician availability. If so, then you should get the online order system fixed to set the right expectation). 2) wrong part was installed. While ordering, I paid for Diehard Gold battery but they have installed Exide battery. I called it out, told technician, call center, their manager but it was not remedied. I had to accept the part sent to my house otherwise they asked me to pay 100$ for technician dispatch. 3) No response to customer complaints. There is a cost difference of 100$ between sold and installed parts and i asked for the refund. But the company hasn't even acknowledge my request and there is no response from the company so far.”

Helpful Report

Posted 1 day ago

“It took a little while for the gentleman installing my battery to find the proper battery, but he did. He was very professional and installed the battery in no time at all. Good job.”

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Posted 1 day ago

“Quick and easy. Tech very thorogh”

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Posted 1 day ago

“It was one of the easiest experiences to get my Mom's BMW battery replaced. Her car was dead at 10am and by 3pm she had a new battery replaced in the convenience of my garage. The BP Motor Car Program sent a local contact to jumpstart and he recommended 1 800 battery. It turned an unexpected unknown car nightmare to an easy fix. Thank you,”

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Posted 1 day ago

“Very quick appointment schedule, installer arrived on time, was nice and professional and quickly installed the battery. A+”

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Posted 1 day ago

“Amazing, fast , easy. I couldn't have been happier”

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Posted 1 day ago

“I purchased a Die Hard battery in 2023. I was not aware that the battery I purchased was not the one installed in my car until I had to have it replaced September 11, 2024. The battery installed was an off brand, not the one I paid a premium price for. I will not use 1-800 battery again.”

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Posted 2 days ago

“Your customer service is top-notch. I had several issues with the time and even though I was very upset, your rep remained calm and really did everything he could to get the technician to me. My appointment was scheduled for 8-10. The technician arrived about 11:15. The service was quick, the technician was polite and knowledgeable. An okay experience.”

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Posted 2 days ago

“Tech was supposed to come at approx. 9 AM. Battery was supposed to have been delivered before the tech got here. It wasn't. He had to go pick it up. Work started at 1 PM. It took a little bit but that was because it was a Dodge and you have to remove the front wheel and splash pad to get at the battery. Then of course put that all back on. Manny was very polite, professional, personable, and knew what he was doing. He did a great job and if I need battery.com again, I hope they will send him.”

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Posted 2 days ago

“Fantasic service. Booked and got my dead battery replaced same day.”

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Posted 3 days ago

“Total Value— a 3-star. Technician was great. 5 minutes to install. Price is my only concern. Just because you can get $300 for average quality battery doesn’t mean you should. I would use you again, except it will be more worth it to get a jump from insurance company and take it to AutoZone for $80 installed…out the door. Wish I could rate the service value higher, but I cannot.”

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Posted 3 days ago

“HORRIBLE - I called in 530a to have everything set up. They told me at 9a they would send someone, I had to reach out to them to find out they had no techs in my area. 5 hours of my day wasted, I had also set everything up via Affirm, not sure why they ran my card for $450”

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Posted 3 days ago

“I put in a request at 10 AM CT for an appt same day b/t 11-1 CT. Long story short, no technician could be dispatched. I waiting all day and ended up cancelling at 5 PM CT. Doesn't seem very reliable to me.”

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Posted 3 days ago

“An installer arrived with the car battery I ordered online and installed it quickly. This was so easy I will definitely do use them again.”

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Posted 3 days ago

“This service is excellent. I would recommend you to anyone who needs to replace a car battery and wants to forgo the hassle of having their car towed to a service station.”

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Posted 4 days ago

“The tech came earlier than expected. Explained things to me and itge battery installation only took about 10 minutes.”

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Posted 4 days ago

“Showed up on time; installed battery as promised”

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Posted 4 days ago

“Easy to book online. Fitter arrived on time and was very helpful and courteous.”

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Posted 4 days ago

“Great service in all respects!!”

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Posted 5 days ago

“Great service. They communicated well and showed up quickly. A bit expensive.”

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Posted 6 days ago

1-800-Battery is rated 4.3 based on 4,788 reviews