1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,471 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,471 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service”

Helpful Report

Posted 23 minutes ago

“Excellent response time. Communication seemed. Technician Brandon was outstanding, knowledgeable, professional, and quick.”

Helpful Report

Posted 2 hours ago

“I initially contacted 1-800-Battery after seeing their website while searching for help with my car. After speaking with a representative who was reassuring and informative, I decided to move forward with the service. I was told a technician would arrive within 2 to 3 hours, and to my surprise, they were exactly on time. The technician arrived, let me know I could stay inside, and handled everything efficiently. When I came back out, all my dashboard warning lights were gone, and my car was running smoothly again. I highly recommend 1-800-Battery—excellent service and a seamless experience from start to finish.”

Helpful Report

Posted 6 hours ago

“Very good service. Rob was knowledgeable, kind, and quick. He made it look easy when I knew it wasn't. Rusted and broken screws didn't faze him at all. Great experience. Thank you!”

Helpful Report

Posted 23 hours ago

“They communicated well, showed up on time, and quickly installed the new battery. Saved myself a lot of time using them. Would highly recommend.”

Helpful Report

Posted 1 day ago

“We placed the order the night before around 4PM. We had to call at 8:39AM the next day to ask for a status. Spoke to Jose was told they were dispatching in the next 15 mins. 2 hours passed called again. Again spoke to Jose, was told he personally was taking care of it. Jose called me , 45 mins later to inform me no one was coming. And I would have to wait 2-3 days. For a refund , as he is telling me this the tech showed up at my door. Tech Nathaniel was very nice. Jose was useless. Could not give me a name or number to a supervisor and just was like oh well. I know you’re stranded with no car and we have your money but nothing I can do. Will not use this company again.”

Helpful Report

Posted 1 day ago

“Technician knowledgeable, courteous, professional, and helpful.”

Helpful Report

Posted 2 days ago

“Very satisfied with entire experience from time of request entry to installation of new replacement battery. Only individual with whom I spoke was incredibly courteous and friendly, as well as knowledgeable. Also very much appreciate the 3 yr warranty on the product”

Helpful Report

Posted 3 days ago

“At first I was afraid because of your pay first policy. Everything turned out great.”

Helpful Report

Posted 4 days ago

“The experience was very positive. Placed the order online and in a couple hours my battery and the installer came directly to my location and installed, and took the old battery. The installer was efficient and made sure it was working properly. Very courteous and a flawless process.”

Helpful Report

Posted 5 days ago

“Hello Richard, my name is Henry Mavrinac and I purchased a battery from you on 7/3/25. My experience was a good one except for one thing. When your technician was getting ready to leave I asked him for the 3 year battery warranty for my 2009 Saturn Aura XR. He told me he would email it before he left. When I checked my email there was nothing. Richard, I am old school and I want to see a paper warranty. If I have an issue with this battery I should be able to reference my purchase date with a paper warranty. Thank you for your attention to this matter. You can mail my 3yr.warranty to 15543 Arroyo Drive Oak Forest,IL 60452. Thanks again, Henry Mavrinac”

Helpful Report

Posted 5 days ago

“Very easy, technician was friendly and efficient.”

Helpful Report

Posted 5 days ago

“Technician Jeff Walker is amazing. He gets 5 STARS. He came down to Naples and replaced my battery during the afternoon traffic on 75 FT Myers to Naples. He completed each step of the process and explained each step along the way. Jeff and Batteries + saved my day.”

Helpful Report

Posted 6 days ago

“Antione came out and was Lightning Fast swapping out old battery for new. Of course the vehicle was in a difficult spot to work on but he got it taken care of . Very Happy with the experience and Highly recommended them!”

Helpful Report

Posted 6 days ago

“The online communication is very poor. I could not register or log in. Online chat is almost dead. The service is NOT ontime at all, making me waiting for a technician indefinitely.”

Helpful Report

Posted 6 days ago

“Excellent execution of the task with good experience and knowledge. Was done on time.”

Helpful Report

Posted 6 days ago

“I will recommend this to all my family and friends. They gave us excellent service, very professional and done the same day I called. We will definitely use again if ever need a battery replacement. Thank you for all you do.”

Helpful Report

Posted 6 days ago

“Efficient and professional”

Helpful Report

Posted 1 week ago

“1st time trying a service like this. Will do it again! Great communication for every step! I would like to see an estimated completion time when I pay, but the service was quick, so it didn’t matter.”

Helpful Report

Posted 1 week ago

“Fantastic!!!”

Helpful Report

Posted 1 week ago

1-800-Battery is rated 4.3 based on 5,471 reviews