We placed the order the night before around 4PM. We had to call at 8:39AM the next day to ask for a status. Spoke to Jose was told they were dispatching in the next 15 mins. 2 hours passed called again. Again spoke to Jose, was told he personally was taking care of it. Jose called me , 45 mins later to inform me no one was coming. And I would have to wait 2-3 days. For a refund , as he is telling me this the tech showed up at my door. Tech Nathaniel was very nice. Jose was useless. Could not give me a name or number to a supervisor and just was like oh well. I know you’re stranded with no car and we have your money but nothing I can do. Will not use this company again.