1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,607 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,607 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Serviceman arrived ahead of schedule, was very informative and did quality work.”

Helpful Report

Posted 4 weeks ago

“Very Pleased ,thank you”

Helpful Report

Posted 1 month ago

“It's very good, ordered Friday, completed Saturday, it's so fast and professional.”

Helpful Report

Posted 1 month ago

“Boris delivered and installed my new battery. He was polite, funny and personable. He was quick and efficient. Kudos to Boris. Merry Seward Seattle, WA”

Helpful Report

Posted 1 month ago

“This was not the best process. I placed an order for a battery by VIN lookup. At the completion the status updated to sent to fulfillment. Nothing on the site let me know that the facility was closed and the order will be filled in the morning when they open. I was at work, and waited. Then I called when it was getting close to closing, I was on hold for 17 minutes. I then initiated a text conversation. I then received a text notifying me that I reached the business after hours. Also, that dispatch can take up to a few hours and the battery could be dispatched without the tech. I then put in the notes that I was going to try to get home, and would need the battery and installation at my home. The following morning I received an email update that the battery was dispatched. I called the dispatch center to make sure that the battery was coming to my home. The rep told me that even though I ordered the battery with a VIN lookup it was wrong. And told me the replacement. So the initial battery was canceled. There were several mishaps here to an already stressful experience. Please update your prompts on text and ordering site. Technically I would still be at my job waiting for the battery.”

Helpful Report

Posted 1 month ago

“First time using this company/service. Arrived quickly. Was Courteous and friendly. Completed installing the battery very fast and I was soon on my way. Thanks so much for your help !”

Helpful Report

Posted 1 month ago

“Your installer just left my driveway a short time ago. Before he left I advised him that I would be contacting you in the following regard. My vehicle is a 2021 Ford Explorer. When I first purchased it and looked under the hood I was shocked that I did not see a battery. So, doing what I do best, I googled the subject and discovered it was enclosed by the firewall. I had more recently considered replacing the battery myself and had seen numerous videos on the subject. I elected to change it now because the vehicle was starting to have some electrical anomalies. I contacted 1-800 Battery because I had had a good experience several years ago (previous vehicle). When your installer arrived I already had the hood up. Apparently he did not see a battery so he stood by the tailgate and asked me if the battery was in the back. From there, I’ll cut to the chase. Basically, I became the installer’s second set of hands and nothing I’ve seen on the videos say it’s a two person job. I held the hood up, fully extended, for an ungodly amount of time and at first was holding both the hood and the top of the enclosure. When I raised my concern they issued me a mere $20 credit. At a bare minimum the entire installation part should have been refunded. My explorer and I provided the guy with On The Job Training.”

Helpful Report

Posted 1 month ago

“Marshall was terrific. Showed up on time, quickly swapped out the battery and was overall a pleasure to work with.”

Helpful Report

Posted 1 month ago

“Once again your company has come through with flying colors. You asked if there was anything we could do to improve our service but I really can't think of anything because I can't find one thing wrong with it ... Which is so unique in these days of medium to lousy customer service. The technician was on time and he knew exactly what he was doing, friendly and professional, made quick work of the battery installation. This was a replacement for a new battery they put in a few weeks ago that turned out to be a dud. They replaced it with no problem and did not give me the third degree or try to wiggle out of the warranty Terrific company to deal with.”

Helpful Report

Posted 1 month ago

“Bill was determined to get that battery in securely. Apparently works with pride in his efforts. Good job. Thanks.”

Helpful Report

Posted 1 month ago

“Great customer service and the technician was also really lovely- thank you!”

Helpful Report

Posted 1 month ago

“Quick, provided advisement for prevent of further issues. Appreciated services!”

Helpful Report

Posted 1 month ago

“I had a great experience. The technician communicated quickly by phone, which was great because I wasn’t sure what to expect after I placed my order. He arrived within an hour or soon after and replaced my battery. I greatly appreciated the prompt service.”

Helpful Report

Posted 1 month ago

“The mechanic was nice, but he didn't reconnect my alternator properly. I took my car to jiffy lube, where they informed me that if it had stayed disconnected, it could have blown up. I paid nearly 500 dollars to have my life put at risk.”

Helpful Report

Posted 1 month ago

“Service was extremely fast. I waited less than 2 hours. Kenneth Chapin Jr. delivered the battery and installed it. He was very courteous and helpful and stayed around to make sure I was satisfied before he left.”

Helpful Report

Posted 1 month ago

“Fast, helpful, convenient, friendly & professional same day service. I will use them again & recommend them to anyone!”

Helpful Report

Posted 1 month ago

“If all of your service people are as nice, courteous, and knowledgeable as ours was, you are very well represented! A very satisfied customer…”

Helpful Report

Posted 1 month ago

“Everyone was great - It was not very clear when someone would be there, and then I got a 15 minute notice 16 hours after I purchased my battery”

Helpful Report

Posted 1 month ago

“Prompt and efficient service. Great price and communication. I am very pleased.”

Helpful Report

Posted 1 month ago

“The service was beyond what I expected. It was convenient, efficient, and easy. I would have no reservation whatsoever to recommend this to anyone who needs to get a new battery. The person that was sent to me was professional and courteous and I will absolutely be a repeat customer next time my battery expires. Thank you 1-800-Battery!”

Helpful Report

Posted 1 month ago

1-800-Battery is rated 4.3 based on 5,607 reviews