1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,571 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,571 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“I was very impressed with the speed and efficiency that my order was taken and cared for. From initial order to job complete, the total process took roughly 4 hours. I was expecting it to happen either the next day or the day after.”

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Posted 4 weeks ago

“Appointment was between 8-11am and technician arrived just after 11am. Would be better if the technician can call on the day what time he will arrive. The technician did a good job and completed the task in a timely manner. The price was very reasonable compared to the car dealership’s.”

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Posted 4 weeks ago

“Thomas was excellent!!”

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Posted 4 weeks ago

“Great company!”

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Posted 1 month ago

“Everything as ordered”

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Posted 1 month ago

“I was very happy with the service. The service provider was very nice and seemed knowlegable . I do think maybe the time windows should be bigger as I did wait an hour after the window I was given. Overall great service.”

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Posted 1 month ago

“I had booked for a Sunday and they called to say they may or may not have someone to come out since there are less techs available. I was fine with that, but someone did come that day and i greatly appreciated it especially with it being so hot out.”

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Posted 1 month ago

“Brilliant service -- on time and in my driveway”

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Posted 1 month ago

“Incredibly quick service and delivery. Aristotle is a delight, very friendly and competent!!”

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Posted 1 month ago

“Called at 8AM had an installed battery by noon, great service. The installer was professional and complete 5he change in under 15 minutes. The charge was fair and I would use them again.”

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Posted 1 month ago

“Replied to Richard Keller good service. Waiting for BATTERY make model number and final,price”

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Posted 1 month ago

“Great experience start to finish. It's so easy to order and schedule, customer service was extremely helpful when I called, and the technician was friendly and professional and did a great job.”

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Posted 1 month ago

“This was an excellent service. I was very pleased”

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Posted 1 month ago

“Used your company several years ago. Called late Friday ..your people very helpful. Since it was late we decided to install new battery on Saturday morning.your tech called and came to our townhouse. Took old battery to your store and came back with new battery and installed. Car working. I am happen with service ..I have asked for the brand and model number of new battery via the email address... if you could follow up on this request John Walter”

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Posted 1 month ago

“What a "find" !....Cannot thank you eneough for your quick customer service. Everthing was smooth from beginning to end. You brougt the new battery and Bam...we were done! Awesome custome service and all achieved on-line. Amazing!”

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Posted 1 month ago

“Quick and friendly!”

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Posted 1 month ago

“Recently the old battery in my Mercedes finally died and found that getting it replaced by 1-900-Battery was one of the easiest decisions I ever had to make. Just one phone call was all it took and a new battery was on it's way. The technician that showed up was very respectful and knew exactly what to do. Within minutes he had replaced the dead battery and had my car up and running again. If you want fast professional service 1-800-Battery is the go to people and best value for your money.”

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Posted 1 month ago

“Worst experience ever. My appointment was at 10AM. It is 5 hours later and still no service. I have called multiple times and I keep being told “technician will call you, they will be there in 30”, which was clearly a lie. Do not ever use this service.”

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Posted 1 month ago

“We were very pleased with the technician who serviced our claim. She was very thorough.”

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Posted 1 month ago

“I felt like the communication was lacking. After paying online, no one contacted me with further information until I engaged the chat bot to inquire when I might expect a technician. Without notice, I was informed in the chat that the tech would arrive that morning. I had to reschedule a meeting so I would be available, but by noon the tech had not arrived. When I engaged the chat again to get another ETA I was told that the tech had arrived at my office that morning, but had not received an answer after repeatedly texting the number I gave, and left after 20 minutes. No one asked if the number I gave was a cell phone or a landline. Because this was a fleet vehicle and I was a work, I gave a landline number and could obviously not receive texts. I was told that in order for the tech to return, I would have to pay a $50 fee. When I insisted the mistake was not mine, it was waived. The tech who finally came was knowledgeable and did a good job. My only complaint was with the lack of communication prior to the visit.”

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Posted 1 month ago

1-800-Battery is rated 4.3 based on 5,571 reviews