1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,693 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,693 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast freindly and safe mobile service with the correct batteries. Warranty means something as they replaced my defective battery.”

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Posted 4 hours ago

“Very good experience within four hours I have a new battery, it was brought to my house. The installer was a gentleman and the people at the main office are professionals.”

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Posted 1 day ago

“Great fast and convenient service. Knowledgeable and professional tech, cheaper than my insurance deductible for roadside service. When your battery dies, highly Recommend these guys”

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Posted 2 days ago

“Excellent service. Abdel was so courteous and helpful.”

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Posted 3 days ago

“Saved my life. Glad to find you! Convenient to make an appointment and select a battery. Technician was on time, (with tracking!) pleasant, and only took 3 minutes. Until next time...”

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Posted 4 days ago

“Most of my searches for "roadside battery replacement" incorrectly returned towing companies offering "battery service" (which means jump only). Additionally, "Roadside Assistance" offerings through my credit cards also only meant jumps. The pain of calling 5-6 places, often only answered by bots, was extremely painful. However, once I [finally] found the full roadside battery replacement service through 1-800-battery.com I was very happy. The request for service was 100% online...but not to worry...they texted me updates immediately and kept me in the loop as to the progress of my order. The gentleman who came to me was professional, knowledgable, and fast. They also took the old battery for recycling. A+.”

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Posted 4 days ago

“Tech did a great job. And, this service is very convenient since they come right to your house.”

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Posted 4 days ago

“I was very impressed with the quick response and everything kyle did that evening to get me back on track.”

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Posted 4 days ago

“Great service”

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Posted 5 days ago

“Jose was great answering my call and setting up appointment. Tech who came out changed battery lickety split!”

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Posted 6 days ago

“Cheaper than all the other companies around. AAA, towing companies, emergency services (locksmith/roadside services). Followed instructions call before so I could meet them at my car. Kept appointment,fast,friendly, professional technician. Will do business with them again and will definitely let people know about them”

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Posted 6 days ago

“My experience with Battery.com was outstanding. From Jose's excellent help on the phone to Devon Campbell who actually installed the battery. Devon was amazing. He was right on time and had my car up and running in less than 15 minutes. The customer service was so good that I actually posted it in our building listserve.”

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Posted 1 week ago

“What an easy way to replace a battery! Website let me pick day and time for installation, and the mechanic arrived right on time. And the mechanic was quick, efficient, knowledgeable and friendly. I hope I don't find myself needing another battery, but if I do, I know who I'll call.”

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Posted 1 week ago

“He did a great job!”

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Posted 1 week ago

“Sergio was great, he double checked if the battery was the right size for my car because I left the wrong information when I bought the battery on the web site. My car starts and runs as new again, thank you!”

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Posted 1 week ago

“I was very satisfied with the entire service on Thursday Oct.23rd. Very qwik and very easy. Not sure what I would've done without it.”

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Posted 1 week ago

“Although the on line process was a bit confusing , the arrival and battery replacement could nit have been smiother. The tech was pleasant and helpful. I would recommend this service to anyone in need.”

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Posted 1 week ago

“This has to be the best way to replace a dead vehicle battery if you are stuck at home! I have used this company twice, and never need to look further!”

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Posted 1 week ago

“Done very well. Difficult placement of battery but he was able to get the job done.”

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Posted 1 week ago

“Sorry, just now getting to this review from a September purchase and a speedy delivery of excellent service. My experience with the lifetime of batteries made me aware to be cautious of their possible sudden need for replacement at about 5 years, and it can vary. Of course, my 5-year-plus battery would not start in the morning. I had no difficulty starting before this day, or I might have gone to the auto store. Luckily I didn't have work that day, and I began exploring options: neighbor jump start, no cables, call a friend, naa, look online for a mobile delivery option. I have had AAA in the past, but I don't travel often, so I didn't feel the need and unsubscribed. Well, I'll join again because that's a service they offer, but upon investigation for new members, there is an additional $150 charge in addition to battery, delivery, and installation charges. So I looked online and found 1-800-Battery, and I'm so glad I did. I wanted a quality battery delivery and installation that was appropriate. I had just moved and had no tools, and frankly didn't want to mess with installation. I got my battery delivered and installed the same day! My technician, Abel, was knowledgeable, efficient, and friendly. I had made a mess of things with baking soda and vinegar, thinking I might need to clean the connecting cables, because there was some buildup, but it didn't help. Abel went far and beyond to clean around the area and cables after installation. Even provided tips for future maintenance. Everything was spic and span with a quality name-brand battery. I'm not sure the battery store guy would have done better. Now, the service price may be a little higher than other store options or self-installation, but in my mind, it is well worth it, including the peace of mind of quickly resolving the issue. I will be using 1-800-Battery again if they're still around five plus years from now!”

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Posted 1 week ago

1-800-Battery is rated 4.3 based on 5,693 reviews