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1-800-Battery Reviews

4.3 Rating 4,497 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

4.3

Based on 4,497 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will gladly recommend 1-800-Battery. The person who came out for the repair and install service in the 305, Mr. Damian Fernandez, was extremely helpful. Thumbs Up!”

Posted 1 week ago

“Everything was very good except for the time. It was supposed to be between 11:00am-1:00pm but he came at 2:45pm. He did a great job and I was satisfied.”

Posted 2 weeks ago

“Great customer service agent support. They brought the wrong battery! Apparently this is not a unique problem. Pablo, who delivered and installed the battery did a very good job.”

Posted 3 weeks ago

“Very pleased with service and staff. What I I didn’t like is that they close at 4pm in Dallas, right when some need their service.”

Posted 3 weeks ago

“The only thing that I was not happy with was I scheduled the time for 8am-10am. The technician did not come until 4:45pm. I never got any call/notification to let me know. I had to call 2 times and on the 2nd call 1800battery called the technician and said he would be arriving in 45 minutes. This was a 6-8 hour delay from my scheduled time.”

Posted 1 month ago

“Busy day but got the job done! Fast and efficient work!”

Posted 1 month ago

“We were very pleased with our service but expected more updates and tracking info regarding the delivery date.”

Posted 1 month ago

“I tried booking the appointment on the 1-800-Battery.com website but had trouble with it accepting my credit card (my VISA card provider later said it was because the billing address defaulted to the merchant's). I then called on the phone to book the appointment and straighten out the billing; the agent said the billing address issue was the company's standard approach. So I used a different card which was accepted. The appointment and delivery/installation went perfectly and quickly so that part was wonderful. If I hadn't had a 2nd credit card to offer, it might not have worked, though.”

Posted 1 month ago

“Finding what I needed was easy on the website. The only thing I would ask is that when the service has been dispatched that they would keep you updated on the progress and let you know it has been assigned to a tech. I kept wondering if my appointment would happen and I relied on chat to reassure me that things were on track.”

Posted 1 month ago

“Your technician Damian was fantastic. Your notifications could use some work. You give a link that asks for a password that was never established. Dates and timing are unclear on your notifications.”

Posted 1 month ago

“Everything worked out perfectly. I was anxious in the beginning to be working with a company I had never heard of. But they responded quickly to all my concerns. The technician, Marc ,who came to my home, was competent, friendly, and quickly took care of my automotive needs. I’d definitely use them again.”

Posted 2 months ago

“prompt and curtious”

Posted 2 months ago

“Quick response, knowledgeable and personable technician. We would use this service again.”

Posted 2 months ago

“Was a good service except wasn't complted at the time indicated.”

Posted 3 months ago

“Overall experience was good. The selection of batteries for my car (2) was dissapointing. Otherwise, had a very good experience.”

Posted 3 months ago

“Convenient service if your busy and can't get to a shop and wait hours for a battery replacement.”

Posted 3 months ago

“The delivery technician was great. Was able to have the batter installed quickly (it was a very cold day here in Chicago).”

Posted 3 months ago

“Worked out quite well. Technician Marcus was here in a timely fashion and was able to change the battery without incident. I would certainly consider 1800Battery again. Thank You ! JP”

Posted 3 months ago

“Alan was courteous and made short work in replacing the battery. I would suggest adjusting your website to close out the appointments after the time frame or when a technician wouldn’t be able to arrive on time.”

Posted 3 months ago

“Work well done, but web-site needs improvement Also no final document available with details of the work performed (battery type, warranty terms, name of tecnician, ...)”

Posted 3 months ago

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1-800-Battery is rated 4.3 based on 4,497 reviews