1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,325 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,325 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The tech was super nice and professional. I gave 4 stars because my appointment time was not honored and I ended up waiting an hour longer for someone to show up. Customer service was friendly. Tech did not double check his work before leaving, but thankfully caught the fact that he did not replace the battery bracket. He came to my work and made it right, so I was very grateful for that. Overall, the service was convenient and good, with a few minor hiccups. Would use again in a pinch.”

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Posted 2 weeks ago

“The customer service, department over all did well! I had to contact it 2 times to pin down a service time! The technician who came to replace my battery, Chris miller was over the top! Very professional, great customer service! Rate the tech 10 out of 10!”

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Posted 2 weeks ago

“The technician was friendly and did a good job completing the task as quickly as possible”

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Posted 1 month ago

“Easy and quick process. Found what I needed was very simple.”

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Posted 1 month ago

“Delivery and installation went very well. Kudos to the team down in the Pensacola area.”

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Posted 1 month ago

“The person who came to install my battery was very friendly and fast. I wish there was more communication after the initial appointment window was set.”

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Posted 1 month ago

“I had a battery failure and found your site online while searching for service. Everything looked great so I placed order…what your site doesn’t say is “may or may not show up” I had a window of 2 hrs and nothing…I gave it another 2 hrs and still nothing. I reached out to company and was told it was hard finding person in my area (San Antonio isn’t a huge city but it’s not tiny either). Told me first thing in morning. I explained need for car to get to work, etc and had they told me up front it would be longer I’d have done something different but now it’s too late so I hope to see first thing in morning. I again reached out following day as I had no update which they responded and had assigned a person and sent me tracker. That was a nice perk, to not lock me to watching for them. They arrived, very cordial and hard worker he was able to change out battery and get me on my way. Loved this whole concept with exception of a promised window and lack of communication unless I initiated. Should I require warranty work how does that work as I was left no paperwork?”

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Posted 1 month ago

“I paid for a warranty and a battery install after 12pm on 5/31/2026 Order # 116740. I have called , checked my email and sent a message online. It is now 7:40pm cst and I still don’t have a battery. I have used you all before and never had this problem and this is not right. Communication and status updates can be better.”

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Posted 1 month ago

“The technician who serviced my vehicle was Robert. He was very nice, polite, and answered all of my questions. The warehouse gave him the wrong size battery, and he promptly called them, went back to get the correct size, and installed it. His customer service is outstanding.”

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Posted 2 months ago

“gREAT SERVIC . sPECIAL THANKS TO INSTALLER.”

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Posted 2 months ago

“Very prompt and friendly service. But the stream of confusing emails beforehand and the links for "track your order" that lead to a blank page are annoying and lead to questions about whether the tech is coming or not at the appointment time.”

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Posted 3 months ago

“They sent a tech to replace my car battery. They were prompt and the tech was knowledgeable and helpful”

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Posted 3 months ago

“Service was speedy, efficient and courteous. I would definitely use the service again, should the occasion arise.”

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Posted 4 months ago

“The technician was very personable and completed the battery exchange quickly. But for some reason you sent him out the first time without the battery and he had to go back and pick it up.”

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Posted 4 months ago

“very good, very quick service”

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Posted 4 months ago

“Web site GAF issue taking payment. I have two pending. Let’s see how that plays out. I was told technician initially would be at roughly 230. Different guy showed up at 500. Not great. Technician Luis was great. So alls well that ends well.”

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Posted 5 months ago

“Overall, a very good option and a mostly efficient process. The system is a bit wonky in terms of timing - our service person showed up 3 hours later than the scheduled endpoint of our reservation - but the work done was fine, the texting worked much better than the phone call but correspondence wasn't as spot on as hoped for. All of that being said, while not seamless, it still worked out, the pricing was reasonable (not a bargain but reasonable) and the service person excellent to work with. I fully endorse the 4 out of 5 stars!”

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Posted 5 months ago

“Too soon to review the actual battery but your service was excellent. During a cold spell when AAA failed me by not having a battery available to sell me, you provided a battery and installation service very promptly”

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Posted 5 months ago

“Starts but not sure if correct battery was installed. Car has start stop feature but is not working correctly”

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Posted 5 months ago

“Disappointed with timing. 2pm to 4pm turned into 8:30”

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Posted 6 months ago

1-800-Battery is rated 4.3 based on 6,325 reviews