1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,765 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,765 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“given a grace period of 1 hour from the proposed window tech was on time. he was excellent. the battery was not the one that was illustrated on the website - a call to the distributor was met with the claim that it was an equivalent (this is nice to know but did not inspire trust - if you are not going to send the battery listed it would have been nice to be informed since i read a review of my choice but not the replacment before instillation. the price was no bargain. the convenience was worth it for me but may not be for others.”

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Posted 22 hours ago

“Little on the high side but coming to you is a huge plus. Installer was friendly and finished fast with no issues”

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Posted 2 days ago

“I have mixed feelings about my experience with 1-800-Battery. On the plus side, the person who put in my battery, Andrew, was polite, helpful, and accomplished the task in about 15 minutes in the dark. The cost was about what it would have been had a been able to get my vehicle to a store. For these reasons, I would use them again. On the negative side, I scheduled an afternoon installation. First, the time got pushed back to 8 p.m. Then, it got moved to the next night because of some mix-up with ordering the battery. Andrew did offer to try jumping it, but we'd already tried that. They did knock off $10 for the inconvenience. Fortunately, I'm retired and had another vehicle I could use, so it didn't interfere too much with my life.”

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Posted 3 days ago

“Took an extra day but when the tech arrived he was very pleasant and worked quickly. he knew his stuff. A little pricy but it was worth it.”

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Posted 1 week ago

“The spot had to be rescheduled by the company but it was a minor inconvenience but the technician was very professional and efficient”

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Posted 1 week ago

“I was pleased that I found a company that came directly to my home to swap out a dead battery. The person that did the job was polite and very quick. My only complaint was the timing. I was told over the internet it would be between 8 - 10 AM. The serviceman did not arrive until 12:30 or so. Now, the weather was pretty horrible that morning as a note.”

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Posted 2 weeks ago

“I wasn’t too sure what to expect never using a service like this. Our technician that came out was professional polite and very quick. I will use your service in the future and recommend my family to use it also. I had knee replacement less than a week ago. The peace of mind of using your service instead of trying to get friends and family help me was well worth it.”

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Posted 2 weeks ago

“Pretty good service. The battery was to come 2-4 on Monday and didn’t get here until Tuesday. The customer service reps did a nice job of following through. The installer was a great guy too.”

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Posted 4 weeks ago

“Quick and efficient service! Chat did not work but phone call did.”

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Posted 1 month ago

“great service”

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Posted 2 months ago

“The technician was friendly and competent. He worked quickly. He was, however, late for the assigned window of time because he had to wait for the battery at the wharehouse.”

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Posted 2 months ago

“It took a while for a warranty claim but they got the job done I primarily thank the gentleman they sent, his name is Mr. Restrepo.”

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Posted 2 months ago

“The technician was very quick to put the battery in the car. It only took a few minutes. I would use this service again if needed.”

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Posted 2 months ago

“Overall a good business model. Two issues 1). The differences and descriptions of alternative batteries was not clear. 2). The service was provided 2 1/2 hours after the appointment. Serviceman who installed the battery was excellent when he finally arrived.”

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Posted 2 months ago

“Transaction went well, installer was good. One glitch however, wrong battery was delivered first and installer had to bring it back for right battery. I would have liked to have some documentation as to what brand of battery(s) were installed, both primary and auxiliary and warrenty information.”

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Posted 2 months ago

“Tech was slightly behind schedule, but once arrived, in no more than 15 minutes had the job completed. Would use this company again.”

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Posted 2 months ago

“The service is greatly appreciated as a single person with health challenges.”

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Posted 3 months ago

“Everyone was great - It was not very clear when someone would be there, and then I got a 15 minute notice 16 hours after I purchased my battery”

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Posted 3 months ago

“The service worked well, on time and the field tech was very professional.”

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Posted 3 months ago

“Appointment was between 8-11am and technician arrived just after 11am. Would be better if the technician can call on the day what time he will arrive. The technician did a good job and completed the task in a timely manner. The price was very reasonable compared to the car dealership’s.”

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Posted 3 months ago

1-800-Battery is rated 4.3 based on 5,765 reviews