1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,427 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,427 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was great, the technician came really fast brought the new battery and replaced. Very professional. The only thing was that the battery that they sent was not what I bought on the web site. Same characteristics, but not what they showed on the website and obviously not what I paid for.”

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Posted 5 months ago

“nd careful around car--did a very good job”

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Posted 5 months ago

“Very efficient process. Very helpful to have the battery delivered and installed.”

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Posted 5 months ago

“I had problems with the online scheduling. Canceled order and resubmitted. Car is now working and all is good.”

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Posted 5 months ago

“Great overall”

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Posted 5 months ago

“Overall, I had a terrific first experience using 1800battery.com. I initiated contact regarding my vehicle battery shortly after 8:00am on a Monday morning, and the entire installation was completed by 1:00pm that same day. Isaac, the mobile technician, was timely, professional, friendly, and knowledgeable. I was quite pleased with the cost of my new battery (all inclusive). I selected the 'Best' level for my purchase and it all came in just shy of $340 - less than I would have paid at the dealership, all from the comfort of my own home. My only difficulty occurred when I was arranging the service through the website. I needed to call back to verify my payment even though everything had apparently already gone through successfully. I got through quickly however, and customer service assured me everything was just fine, and it was. If a friend, family member or neighbor were ever in a pinch with a dead battery like I was, I would absoutely advise them to get in touch with 1800battery.com.”

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Posted 5 months ago

“My scheduled delivery was 10-12noon. The service tech arrived at 12:04! The guy was very nice and indicated that he came from Indiana. I could have ran errands in stead of waiting two hours looking at the window. It would be nice if you could have your staff call the client when they are approximately 20-30 minutes away so the clients can be more productive with their time! Thank you!”

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Posted 6 months ago

“Rubien was good and quick with the battery change...although he did not have one piece of equipment that he said without, when the battery was changed...I might loose any settings on the car.....”

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Posted 6 months ago

“First delivery was unacceptable. The second delivery was very good.”

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Posted 6 months ago

“Prompt delivery of battery followed by installation.”

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Posted 6 months ago

“I have been overcharged $457.00 plus in error, please correct. ty Kathy”

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Posted 6 months ago

“The guy was on time, early, nice, and quick. 1-800 battery charges too much though...”

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Posted 6 months ago

“Service tech was wonderful. Friendly and helpful, installed the battery quickly. Customer service was great, too. My only complaint is that your website wasn’t up-to-date on time of arrival and the next day the window of arrival was also late. Other than that I have no complaints”

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Posted 6 months ago

“The technician was awesome. Think communications between customers and company could be improved after an on-line purchase”

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Posted 6 months ago

“Overall, great job. They showed up on time and were professional and friendly. Only issue was the confirmation email, which was confusing. I ordered a battery with mobile installation and the email initially said the battery was being shipped.”

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Posted 7 months ago

“Very convenient service. It was easy to order online and they kept me informed of the status. Cost was reasonable, paid a little for the convenience but was well worth it. I didn't like that they charge for mileage”

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Posted 7 months ago

“Tech was effective as he dealt with some old bolts on a rusty vehicle.”

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Posted 7 months ago

“I didn’t get a receipt to turn into my insurance company, Please send one, but otherwise the battery is delivered Efficiently and on time ,thank you. APT # 411”

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Posted 7 months ago

“Only problem was that online order process did not work and I was forced to call.”

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Posted 7 months ago

“My car battery died and instead of paying to have the car towed, I decided to have someone come to the house and change out the new battery right there in my driveway. It took a couple of days due to a shipping delay but the technician showed up at the promised time and changed the battery within a few minutes. The car started ad he was on his way. Great service.”

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Posted 7 months ago

1-800-Battery is rated 4.3 based on 5,427 reviews