1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,608 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,608 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Actual battery replacement was good but it was installed approximately 24 after the contracted time. I will tell my friends that your service is unreliable in relation to promised time. The person was a day late because of celebrating his mothers birthday,”

Helpful Report

Posted 1 day ago

“I ordered a 4pm home service and technician turned up at 1030 am that delayed an appointment I was supposed to be at. Although effective the technician didn't have "a good bedside manner". When I asked about resetting the computer system he said I did not need to. He left quickly. The battery operated but the car anti collision controls, power steering and chassis settings do not work. I needed to take to a dealer that will charge me an additional $400 just to get it reprogrammed. I wish I knew this before purchasing your service”

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Posted 2 days ago

“2 hours late. No personality or customer interest. Expensive”

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Posted 3 weeks ago

“It took much longer to get my parts. This time. Very poor communication between your people. I texted you guys. I was told everything was shopped. Then I just got my pads only in the mail. Someone had to text me normally about my rotors. As it did take a few weeks to get everything from you. I was very dissatisfied this time. As it's not like you people. Before I always got my parts right away. Except this time.”

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Posted 1 month ago

“We placed the order the night before around 4PM. We had to call at 8:39AM the next day to ask for a status. Spoke to Jose was told they were dispatching in the next 15 mins. 2 hours passed called again. Again spoke to Jose, was told he personally was taking care of it. Jose called me , 45 mins later to inform me no one was coming. And I would have to wait 2-3 days. For a refund , as he is telling me this the tech showed up at my door. Tech Nathaniel was very nice. Jose was useless. Could not give me a name or number to a supervisor and just was like oh well. I know you’re stranded with no car and we have your money but nothing I can do. Will not use this company again.”

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Posted 2 months ago

“Battery was promised by 3pm yesterday. Got test saying it's be today. Checked order status, and they couldn't say when it'd be done, and they offered to cancel order. At least they cancelled my car battery order without too much hassle. Just wasted a precious day of my time.”

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Posted 2 months ago

“The car battery is fine so far, but it took 5 hours of waiting and a call to customer service for a tech to arrive and install it.”

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Posted 5 months ago

“The installation was delayed until the next day and I had to miss a day of work. The guy that came almost messed up my car but thankfully I supervised and helped him replace my battery. I might as well have just done it myself. My car still didn’t turn on after the battery replacement.”

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Posted 6 months ago

“I would have given him a 5 star review, but as I drove today, my truck’s electrical system shorted out and the truck stalled right in traffic. I could not restart it. It turns out he failed to tighten one of the terminal wires causing the problem. Needless to say, I was not happy!”

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Posted 7 months ago

“Technician removed wipers to install battery he reinstalled them improperly now they are way out of alignment I'm not very happy”

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Posted 7 months ago

“I cannot thank Benito Gabriel enough for helping me recover my investment worth about $85,000 from a scam broker. I was devastated after realizing I had been scammed and thought I would never see my money again. Benito professionalism, knowledge, and dedication were truly remarkable Contact this agent via 𝐄𝐦𝐚𝐢𝐥..𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

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Posted 7 months ago

“The only positive thing i can say is that the correct battery was delivered. I would've been much, much better off installing the battery myself. I did end up helping and spending one an hour with installer.”

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Posted 8 months ago

“I bought a new battery beginning of Sept. It is having issues. I called yesterday afternoon and they didn't have anyone to come check it out. This morning I was told I was first on the list and when I called back they said they are looking for a technician - a different story. I am not pleased with the customer serive and timeliness of their responses.”

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Posted 8 months ago

“Ryan found me, did a nice job of giving me a jump charge. My account reflects a $457.00 plus charge. This would have been for a new battery to which I did not need, did not purchase nor was it installed on my prius. Please reverse these charges, ty Kathy 1) My account was charged $120.00 the correct amount for his service as he told me when here.”

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Posted 9 months ago

“My engine light is on now and my auto starter doesn't work. I guess at least the car starts?”

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Posted 9 months ago

“I ordered a battery August 7th 2024 and by Nov 11th it was completely dead. Now I had to pay 99 dollars for the technician to come to tell me the battery was dead which I already knew. I’m not sure if they are using refurbished batteries. Beware.”

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Posted 10 months ago

“I wasn’t pleased with the service. The battery was ok but the person who changed it left loose pieces, didn’t put all the screws back, and besides that he stole a windshield sunshade that I had in my van.”

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Posted 10 months ago

“Car now has non functional turn signals and windshield wipers after battery replacement.”

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Posted 10 months ago

“Be Leary of the pricing quoted for installation with this company because the technician comes and immediately says that I’m gonna have to pay another 70+ dollars for “set up” of a Battery. All fees should be expressed up front and not hold us at ransom”

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Posted 11 months ago

“Not intirely impressed with results as it turns out service tech didnt know were battery was in my BMW and wasnt entirely sure about battery programming. Now I have to go and get battery programed at dealership wich I should have just went to in first place and paid dealership pricing.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,608 reviews