1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,576 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,576 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have been overcharged $457.00 plus in error, please correct. ty Kathy”

Helpful Report

Posted 8 months ago

“The guy was on time, early, nice, and quick. 1-800 battery charges too much though...”

Helpful Report

Posted 8 months ago

“Service tech was wonderful. Friendly and helpful, installed the battery quickly. Customer service was great, too. My only complaint is that your website wasn’t up-to-date on time of arrival and the next day the window of arrival was also late. Other than that I have no complaints”

Helpful Report

Posted 8 months ago

“The technician was awesome. Think communications between customers and company could be improved after an on-line purchase”

Helpful Report

Posted 9 months ago

“Overall, great job. They showed up on time and were professional and friendly. Only issue was the confirmation email, which was confusing. I ordered a battery with mobile installation and the email initially said the battery was being shipped.”

Helpful Report

Posted 9 months ago

“Very convenient service. It was easy to order online and they kept me informed of the status. Cost was reasonable, paid a little for the convenience but was well worth it. I didn't like that they charge for mileage”

Helpful Report

Posted 9 months ago

“Tech was effective as he dealt with some old bolts on a rusty vehicle.”

Helpful Report

Posted 9 months ago

“I didn’t get a receipt to turn into my insurance company, Please send one, but otherwise the battery is delivered Efficiently and on time ,thank you. APT # 411”

Helpful Report

Posted 10 months ago

“Only problem was that online order process did not work and I was forced to call.”

Helpful Report

Posted 10 months ago

“My car battery died and instead of paying to have the car towed, I decided to have someone come to the house and change out the new battery right there in my driveway. It took a couple of days due to a shipping delay but the technician showed up at the promised time and changed the battery within a few minutes. The car started ad he was on his way. Great service.”

Helpful Report

Posted 10 months ago

“Very efficient, replacing the battery. More importantly we didn't loose any of our stored commands or statistics....”

Helpful Report

Posted 10 months ago

“This delivery and installation service is great, I rate it 4 stars. If there is any room for improvement I would suggest that if the technician couldn't arrive as scheduled please just send us a simple text message. By the way what was installed in my Honda CRV is new battery or refurbished one. With this in mind I will know how long I can keep the battery. Thank you for your attention.”

Helpful Report

Posted 10 months ago

“I called for a battery issue. The service was good but I needed to call to see what the status of the tech arrival before I received any communication. Then things seemed to happen. I would suggest a better arrival estimate. The first message said the arrival would be within 7 hours. Then an hour later I got a message that they were about 10 minutes away. If I had not looked at the tracker map I would have not seen the change. Then I went outside to wait for the vehicle to pull up and the tracker said they had arrived. I walked outside to look for the technicians car and saw a car sitting down the block. Just sitting there. It was an unmarked passenger vehicle. I just waited outside and about 13 minutes later that car pulled up to my house. Don’t know if it was a lunch break or what. The tech really never explained who he was nor really said hello. Just started setting some tools out of the back of his passenger car and changed out my battery. Never checked it for charge. I knew it was dead because I had checked it and tried charging it overnight and it was still dead but this seemed not as professional as the advertisements indicated. I needed to provide the tech with tools so he could get the battery out. Well I gut a new battery but not impressed with the professionalism of the company.”

Helpful Report

Posted 10 months ago

“Service was great, fast once he arrived the installer was friendly, knowledgeable and worked fast. Only complaint is I had an 8-10 arrival window and he arrived around 11:30 which messed with my workday. Having it done at home was to avoid disrupting my workday.”

Helpful Report

Posted 11 months ago

“Your customer service is top-notch. I had several issues with the time and even though I was very upset, your rep remained calm and really did everything he could to get the technician to me. My appointment was scheduled for 8-10. The technician arrived about 11:15. The service was quick, the technician was polite and knowledgeable. An okay experience.”

Helpful Report

Posted 11 months ago

“Tech was supposed to come at approx. 9 AM. Battery was supposed to have been delivered before the tech got here. It wasn't. He had to go pick it up. Work started at 1 PM. It took a little bit but that was because it was a Dodge and you have to remove the front wheel and splash pad to get at the battery. Then of course put that all back on. Manny was very polite, professional, personable, and knew what he was doing. He did a great job and if I need battery.com again, I hope they will send him.”

Helpful Report

Posted 11 months ago

“Great service. They communicated well and showed up quickly. A bit expensive.”

Helpful Report

Posted 11 months ago

“If your battery is dead and you can’t jumpstart, 1-800-Battery did a good job for me. Easy and quick and less costly than towing”

Helpful Report

Posted 11 months ago

“Pretty good”

Helpful Report

Posted 1 year ago

“The only problem I had was I ordered the battery on Sunday and it said an hour or so arrival and then I get a phone call 2 hours later saying they have no one to come out and that they will get it out in the morning I would have been fine with it if I wasn't told from the beginning that I was going to get it when I ordered it other than that everything was good good service good workers”

Helpful Report

Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,576 reviews