1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,427 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,427 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“showed up on time. Had to login to see my status not goood”

Helpful Report

Posted 1 year ago

“Quick and good service. A little pricey.”

Helpful Report

Posted 1 year ago

“Was very respectful and got the job done quick. Shootout to Robert”

Helpful Report

Posted 1 year ago

“1-800-Battery was efficient, convenient, with great customer service!”

Helpful Report

Posted 1 year ago

“I was very impressed with how quick the response was. The guy who installed it was quick and friendly.”

Helpful Report

Posted 1 year ago

“I will gladly recommend 1-800-Battery. The person who came out for the repair and install service in the 305, Mr. Damian Fernandez, was extremely helpful. Thumbs Up!”

Helpful Report

Posted 1 year ago

“Everything was very good except for the time. It was supposed to be between 11:00am-1:00pm but he came at 2:45pm. He did a great job and I was satisfied.”

Helpful Report

Posted 1 year ago

“Great customer service agent support. They brought the wrong battery! Apparently this is not a unique problem. Pablo, who delivered and installed the battery did a very good job.”

Helpful Report

Posted 1 year ago

“Very pleased with service and staff. What I I didn’t like is that they close at 4pm in Dallas, right when some need their service.”

Helpful Report

Posted 1 year ago

“The only thing that I was not happy with was I scheduled the time for 8am-10am. The technician did not come until 4:45pm. I never got any call/notification to let me know. I had to call 2 times and on the 2nd call 1800battery called the technician and said he would be arriving in 45 minutes. This was a 6-8 hour delay from my scheduled time.”

Helpful Report

Posted 1 year ago

“Busy day but got the job done! Fast and efficient work!”

Helpful Report

Posted 1 year ago

“We were very pleased with our service but expected more updates and tracking info regarding the delivery date.”

Helpful Report

Posted 1 year ago

“I tried booking the appointment on the 1-800-Battery.com website but had trouble with it accepting my credit card (my VISA card provider later said it was because the billing address defaulted to the merchant's). I then called on the phone to book the appointment and straighten out the billing; the agent said the billing address issue was the company's standard approach. So I used a different card which was accepted. The appointment and delivery/installation went perfectly and quickly so that part was wonderful. If I hadn't had a 2nd credit card to offer, it might not have worked, though.”

Helpful Report

Posted 1 year ago

“Finding what I needed was easy on the website. The only thing I would ask is that when the service has been dispatched that they would keep you updated on the progress and let you know it has been assigned to a tech. I kept wondering if my appointment would happen and I relied on chat to reassure me that things were on track.”

Helpful Report

Posted 1 year ago

“Your technician Damian was fantastic. Your notifications could use some work. You give a link that asks for a password that was never established. Dates and timing are unclear on your notifications.”

Helpful Report

Posted 1 year ago

“Everything worked out perfectly. I was anxious in the beginning to be working with a company I had never heard of. But they responded quickly to all my concerns. The technician, Marc ,who came to my home, was competent, friendly, and quickly took care of my automotive needs. I’d definitely use them again.”

Helpful Report

Posted 1 year ago

“prompt and curtious”

Helpful Report

Posted 1 year ago

“Quick response, knowledgeable and personable technician. We would use this service again.”

Helpful Report

Posted 1 year ago

“Was a good service except wasn't complted at the time indicated.”

Helpful Report

Posted 1 year ago

“Overall experience was good. The selection of batteries for my car (2) was dissapointing. Otherwise, had a very good experience.”

Helpful Report

Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,427 reviews