1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.26

4.3 Rating 4,501 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,501 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service but installed a interstate battery instead of diehard gold that was paid for.”

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Posted 1 year ago

“I used the web site; ordered and paid fir a replacement battery to be installed. The confirmation message said 2 hours and 2 minutes. After an hour past that delivery time I tried to call and was in Hold fie 30 minutes, no response after the phone prompts. Given that this was the day after Christmas, I thought perhaps they were closed like many other businesses. But nothing on their web site or phone system to tell that. 6 hours after the due time, the technician, Tyeesha Holt, arrived. She said she came in on her off day to help. She was quick, efficient and friendly. 15 minutes after her arrival the new battery was installed, checked and operating. Net, she dramatically improved my opinion of the company. They do need to improve their phone prompts and web page info when they will be closed. Thank you Tyeesha!”

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Posted 1 year ago

“Service was good professional and prompt, however, the battery was not a die hard it was a generic brand. That was my only disappointment.”

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Posted 1 year ago

“Excellent.”

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Posted 1 year ago

“I was satisfied with Edgaro's work - it was professional. there was a glitch in making my initial appointment and it took an additional day to correct this glitch. the battery works fine.”

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Posted 1 year ago

“Excellent service technician, but did not have the right battery with him, delayed completion”

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Posted 1 year ago

“Everything went well except the arrival time. The representative was about 2 hours behind schedule .”

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Posted 1 year ago

“Great service and quick install. Downside was that the DieHard battery shown on the website that I purchased was not as advertised…..it was a different brand. I hope it’s just as reliable….”

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Posted 1 year ago

“Technician was quick, professional and courteous.”

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Posted 1 year ago

“Great customer service. Although the wait time was longer than my appointment window I was very pleased with the delivery of my car battery.”

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Posted 1 year ago

“Helpful CSR on the phone, saved the day for me when the "technician" got ornery.”

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Posted 1 year ago

“I didn’t have to get my hands dirty or buy tools.”

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Posted 1 year ago

“Watching the mechanic struggle removing the battery was stressful. He did not handle things professionally. He may need glasses.”

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Posted 1 year ago

“Customer service and technician were very good am I going to get a battery warranty card in mail”

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Posted 1 year ago

“Hi, The battery replacement was quickly done. But one thing that I was perturbed was the re-programming needed for new battery for my Audi Q5 so that new battery is not over-charged was not known to the technician. I requested him multiple times to take care, but he said that if battery is already working and there is no prompt thrown on the car dashboard, nothing to worry. Hopefully he is right, because, if he isn’t, then the battery will die soon and I will have to call you guys to replace again being in warranty”

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Posted 1 year ago

“Happy to get such a quick response and very satisfied with the installation of the battery.”

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Posted 1 year ago

“Ryan was very knowledgeable and friendly. I would recommend your service to my friends.”

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Posted 1 year ago

“The representative arrived within the estimated time window and, given that the website recommended the wrong sized battery for my make and model, went out of her way to complete the installation by going to the automotive store, exchanging for the correct battery, and returning to install it which took an extra hour. Not her fault. Other than that, easy.”

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Posted 1 year ago

“Easy to use website. I scheduled my time and the tech came towards the end but still within the window, which was terrific. Friendly service. My car had been on low battery warning for a week. finally deader than dead and did not want to pay to have it towed. This service made it easy and worth it.”

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Posted 1 year ago

“Prompt. Professional. A bit overpriced.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 4,501 reviews