1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,427 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,427 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would Like to get warranty info for battery”

Helpful Report

Posted 1 year ago

“I was pleased with the delivery and the service. Scheduling was a bit of a challenge because I tried to follow up on the email but could never login to the site. I tried to reset password multiple times and nothing happened. I did get help with the chat version, but that was slow. And then the technician couldn't make the appointed time (granted, that I rescheduled to), and came several hours later. It only worked because my wife was home due to a death in the family. Otherwise, we'd still be waiting. So, bottom line, the service is good, the scheduling could be better.”

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Posted 1 year ago

“The website was very easy to use and I had my appointment booked in minutes. The failure happened when the tech did not keep in contact with me with any ETA. I used the chat function twice to find out what was going on. My time window was 10am to Noon and the tech arrived at 1:30pm. Once he was there, I was back on the road in less than 10 minutes. I'd be raving your services all over my social media but for the fact that communication was on the lower end for me. The tech was super nice and efficient!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Isaac was very nice, communicative and got tge job done quickly .”

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Posted 1 year ago

“Kevin M. Did a fine job. Completed the job within 15 minutes of arrival. Only complaint…. 1 hour late. Other than that, I WILL use them again if and when the need should arise. Kevin S.”

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Posted 1 year ago

“It was much more expensive than if I'd gone to the dealer or a garage, but great convenience and the service tech was outstanding! He had it installed in less than 30 minutes. The only downside was paying at least $200 more for the convenience.”

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Posted 1 year ago

“New battery for my car with delivery and install was $432. Technician was nice, on-time and efficient. Cost was a bit high. Cost of exact same battery at a local store $270, so labor was $160 for 4 miles of travel and 10 minutes of work. Very convenient though!”

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Posted 1 year ago

“The technician arrived much later than expected, but once he arrived, the work was done efficiently and well. The convenience of having someone come to my house to do the work made it less problematic that it was outside the time window.”

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Posted 1 year ago

“Tech+arrived+at+10:30+with+a+8-10+window.+The+was+his+first+of+2+installs+that+day.+Otherwise+he+did+an+excellent+job+of+replacing+the+battery.++Being+on+time+would+have+been+5+Star+rating!”

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Posted 1 year ago

“Straight forward good job. On time.”

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Posted 1 year ago

“This door side battery replacement service actually DID work as planned. Technician keep us posted on ETA ... and promptly installed new battery in our Land Rover Evoque. It was a very good service call and smooth process. I was skeptical, but it went OK!”

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Posted 1 year ago

“Was told that part of the service included testing of my old battery....this did not happen. The tech arrived and replaced my old batter and thats it. Took 5 minutes. No idea if my old battery actually was bad or not.”

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Posted 1 year ago

“The website was somewhat unclear about what to do next. Getting to talk to someone never happened. The person who showed up was great and made the whole thing worth it despite the exorbitant price.”

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Posted 1 year ago

“Your estimate of techs arrival too optimistic. Otherwise, everything good. Great tech. Very efficient.”

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Posted 1 year ago

“Technician had a problem with his own vehicle and was 3 hours late. Otherwise good work!”

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Posted 1 year ago

“Called 800 number in the morning. Driver didn't show until 5. And he had to drive 60 miles to get here. But I did finally get my new battery installed. So much for local service.”

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Posted 1 year ago

“I had a dead battery at 6am that was replaced within 5 hours! I was continuously updated via text and email as to the progress of the repairs process. I will recommend 1-800 Battery to everyone I know. The only negative comment is that I was given a choice for a service window of 8am-10am and the repairs were completed beyond that time period. But I'm still happy with the overall experience>THANK YOU”

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Posted 1 year ago

“Easy to book. Fast turn around. Very knowledgeable and helpful battery installer.”

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Posted 1 year ago

“Did a good job but had a problem getting battery securely tighten as battery did not fit completely with bracket to secure the battery.”

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Posted 1 year ago

1-800-Battery is rated 4.3 based on 5,427 reviews