1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.27

4.3 Rating 6,405 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,405 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only thing that I was not happy with was I scheduled the time for 8am-10am. The technician did not come until 4:45pm. I never got any call/notification to let me know. I had to call 2 times and on the 2nd call 1800battery called the technician and said he would be arriving in 45 minutes. This was a 6-8 hour delay from my scheduled time.”

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Posted 2 years ago

“Busy day but got the job done! Fast and efficient work!”

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Posted 2 years ago

“We were very pleased with our service but expected more updates and tracking info regarding the delivery date.”

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Posted 2 years ago

“I tried booking the appointment on the 1-800-Battery.com website but had trouble with it accepting my credit card (my VISA card provider later said it was because the billing address defaulted to the merchant's). I then called on the phone to book the appointment and straighten out the billing; the agent said the billing address issue was the company's standard approach. So I used a different card which was accepted. The appointment and delivery/installation went perfectly and quickly so that part was wonderful. If I hadn't had a 2nd credit card to offer, it might not have worked, though.”

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Posted 2 years ago

“Finding what I needed was easy on the website. The only thing I would ask is that when the service has been dispatched that they would keep you updated on the progress and let you know it has been assigned to a tech. I kept wondering if my appointment would happen and I relied on chat to reassure me that things were on track.”

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Posted 2 years ago

“Your technician Damian was fantastic. Your notifications could use some work. You give a link that asks for a password that was never established. Dates and timing are unclear on your notifications.”

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Posted 2 years ago

“Everything worked out perfectly. I was anxious in the beginning to be working with a company I had never heard of. But they responded quickly to all my concerns. The technician, Marc ,who came to my home, was competent, friendly, and quickly took care of my automotive needs. I’d definitely use them again.”

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Posted 2 years ago

“prompt and curtious”

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Posted 2 years ago

“Quick response, knowledgeable and personable technician. We would use this service again.”

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Posted 2 years ago

“Was a good service except wasn't complted at the time indicated.”

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Posted 2 years ago

“Overall experience was good. The selection of batteries for my car (2) was dissapointing. Otherwise, had a very good experience.”

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Posted 2 years ago

“Convenient service if your busy and can't get to a shop and wait hours for a battery replacement.”

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Posted 2 years ago

“The delivery technician was great. Was able to have the batter installed quickly (it was a very cold day here in Chicago).”

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Posted 2 years ago

“Worked out quite well. Technician Marcus was here in a timely fashion and was able to change the battery without incident. I would certainly consider 1800Battery again. Thank You ! JP”

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Posted 2 years ago

“Alan was courteous and made short work in replacing the battery. I would suggest adjusting your website to close out the appointments after the time frame or when a technician wouldn’t be able to arrive on time.”

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Posted 2 years ago

“Work well done, but web-site needs improvement Also no final document available with details of the work performed (battery type, warranty terms, name of tecnician, ...)”

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Posted 2 years ago

“They did a really good job, replace and tested old battery to verify it was dead, which it was, very knowledgeable also”

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Posted 2 years ago

“I was very pleased with the response. JW was there within a couple of hours. He was very thorough in checking everything during the installation. My only complaint was the battery that he brought was not the one I had asked for and it did not show up on the ones available on the website, so I'm not sure if it was cheaper or more expensive. He offered to go back and pick up the AC Delco it purchased but I accepted the one he had. I was just a little leary of a bait-and-switch situation. I guess I will find out in time if the battery is satisfactory.”

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Posted 2 years ago

“Bit of a scheduling issue, but installation was very, very good. Would recommend.”

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Posted 2 years ago

“Battery price was doubled but the convenience was priceless. Thought I had ordered Diehard but received a Delco. Eric Brown, the battery technician was a delight. Very knowledgeable and had all the equipment needed to do the job.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 6,405 reviews