1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,303 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,303 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Your technician Damian was fantastic. Your notifications could use some work. You give a link that asks for a password that was never established. Dates and timing are unclear on your notifications.”

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Posted 2 years ago

“Everything worked out perfectly. I was anxious in the beginning to be working with a company I had never heard of. But they responded quickly to all my concerns. The technician, Marc ,who came to my home, was competent, friendly, and quickly took care of my automotive needs. I’d definitely use them again.”

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Posted 2 years ago

“prompt and curtious”

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Posted 2 years ago

“Quick response, knowledgeable and personable technician. We would use this service again.”

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Posted 2 years ago

“Was a good service except wasn't complted at the time indicated.”

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Posted 2 years ago

“Overall experience was good. The selection of batteries for my car (2) was dissapointing. Otherwise, had a very good experience.”

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Posted 2 years ago

“Convenient service if your busy and can't get to a shop and wait hours for a battery replacement.”

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Posted 2 years ago

“The delivery technician was great. Was able to have the batter installed quickly (it was a very cold day here in Chicago).”

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Posted 2 years ago

“Worked out quite well. Technician Marcus was here in a timely fashion and was able to change the battery without incident. I would certainly consider 1800Battery again. Thank You ! JP”

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Posted 2 years ago

“Alan was courteous and made short work in replacing the battery. I would suggest adjusting your website to close out the appointments after the time frame or when a technician wouldn’t be able to arrive on time.”

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Posted 2 years ago

“Work well done, but web-site needs improvement Also no final document available with details of the work performed (battery type, warranty terms, name of tecnician, ...)”

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Posted 2 years ago

“They did a really good job, replace and tested old battery to verify it was dead, which it was, very knowledgeable also”

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Posted 2 years ago

“I was very pleased with the response. JW was there within a couple of hours. He was very thorough in checking everything during the installation. My only complaint was the battery that he brought was not the one I had asked for and it did not show up on the ones available on the website, so I'm not sure if it was cheaper or more expensive. He offered to go back and pick up the AC Delco it purchased but I accepted the one he had. I was just a little leary of a bait-and-switch situation. I guess I will find out in time if the battery is satisfactory.”

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Posted 2 years ago

“Bit of a scheduling issue, but installation was very, very good. Would recommend.”

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Posted 2 years ago

“Battery price was doubled but the convenience was priceless. Thought I had ordered Diehard but received a Delco. Eric Brown, the battery technician was a delight. Very knowledgeable and had all the equipment needed to do the job.”

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Posted 2 years ago

“The service technician was great, and the installation was very quick. The issue that I had was getting the service completed. I ordered a new car battery for ASAP delivery/installation, which the website says is 2-3 hours. To be fair, it was on a Sunday, so I asked through the chat if it would be completed that day. I was assured that it would be. It was not. After several inquiries, the service technician came the next day, about 24 hours after I placed the order. In this type of situation, I suggest telling customers that installation on the same day is not guaranteed and keeping them informed on the status if it is delayed to the next day. Otherwise, the service and convenience were great.”

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Posted 2 years ago

“Excellent, fast service right from my original phone call through to delivery and installation of my new, hard to find, battery. Gentleman who installed it was friendly, courteous, knowledgeable, and efficient; a pleasure to deal with. The whole thing took just a few hours. My only complaint is that the total charge was rather high, but what choice does one have when both AAA and my car dealer says it would take weeks to obtain the out of stock battery I need.”

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Posted 2 years ago

“Agent came on time, was very courteous and helpful”

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Posted 2 years ago

“The phone rep was great and the tech was very knowledgeable.My only complaint was the time.The 2 hour window turned to a 4 hour window,it was a sunday 7 am.So this could have some affect.”

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Posted 2 years ago

“Website design was easy to navigate and intuitive, rep on phone was friendly and well spoken. My only issue was with time: site asked me to choose a window of time (11-1) and the tech came at 3:20. He did a quick job of replacing battery but did not take the time to test the one that was there already. I do admit it probably would have been a waste of time to test it since it was bought in 2017.”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 6,303 reviews