1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,427 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,427 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan was on time and the service was prompt. 4 stars.”

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Posted 2 years ago

“TECH WAS VERY NICE AND DID A SUPER JOB, NEED SOME WORK ON DISPATCHING AND BOOKING!”

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Posted 2 years ago

“Online ordering and installation by my technician, Faraz was great! It was the actual communication back from 1-800-Battery that was lacking, almost to the point I thought I had gone to a bad website. It was a good idea to print out the receipt, because they don’t email you one there was no confirmation, in regards to my appointment time and when I use the chat feature, it took 20 minutes for someone to get back to me. It was only then that a technician had actually received my information. Like I said, at the beginning, Faraz was amazing! Great customer service”

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Posted 2 years ago

“Better late than never! Overall very good service.”

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Posted 2 years ago

“The technician, Adam Balenovic, was fantastic. But the communication on the timing was lacking. Someone was supposed to be here in 2 hours and didn't come for 8 hours, which was totally fine... I would have just liked to be informed.”

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Posted 2 years ago

“Great service but installed a interstate battery instead of diehard gold that was paid for.”

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Posted 2 years ago

“I used the web site; ordered and paid fir a replacement battery to be installed. The confirmation message said 2 hours and 2 minutes. After an hour past that delivery time I tried to call and was in Hold fie 30 minutes, no response after the phone prompts. Given that this was the day after Christmas, I thought perhaps they were closed like many other businesses. But nothing on their web site or phone system to tell that. 6 hours after the due time, the technician, Tyeesha Holt, arrived. She said she came in on her off day to help. She was quick, efficient and friendly. 15 minutes after her arrival the new battery was installed, checked and operating. Net, she dramatically improved my opinion of the company. They do need to improve their phone prompts and web page info when they will be closed. Thank you Tyeesha!”

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Posted 2 years ago

“Service was good professional and prompt, however, the battery was not a die hard it was a generic brand. That was my only disappointment.”

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Posted 2 years ago

“Excellent.”

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Posted 2 years ago

“I was satisfied with Edgaro's work - it was professional. there was a glitch in making my initial appointment and it took an additional day to correct this glitch. the battery works fine.”

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Posted 2 years ago

“Excellent service technician, but did not have the right battery with him, delayed completion”

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Posted 2 years ago

“Everything went well except the arrival time. The representative was about 2 hours behind schedule .”

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Posted 2 years ago

“Great service and quick install. Downside was that the DieHard battery shown on the website that I purchased was not as advertised…..it was a different brand. I hope it’s just as reliable….”

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Posted 2 years ago

“Technician was quick, professional and courteous.”

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Posted 2 years ago

“Great customer service. Although the wait time was longer than my appointment window I was very pleased with the delivery of my car battery.”

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Posted 2 years ago

“Helpful CSR on the phone, saved the day for me when the "technician" got ornery.”

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Posted 2 years ago

“I didn’t have to get my hands dirty or buy tools.”

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Posted 2 years ago

“Watching the mechanic struggle removing the battery was stressful. He did not handle things professionally. He may need glasses.”

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Posted 2 years ago

“Customer service and technician were very good am I going to get a battery warranty card in mail”

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Posted 2 years ago

“Hi, The battery replacement was quickly done. But one thing that I was perturbed was the re-programming needed for new battery for my Audi Q5 so that new battery is not over-charged was not known to the technician. I requested him multiple times to take care, but he said that if battery is already working and there is no prompt thrown on the car dashboard, nothing to worry. Hopefully he is right, because, if he isn’t, then the battery will die soon and I will have to call you guys to replace again being in warranty”

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Posted 2 years ago

1-800-Battery is rated 4.3 based on 5,427 reviews