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1-800-Battery Reviews

4.3 Rating 4,511 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

4.3

Based on 4,511 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. I scheduled my time and the tech came towards the end but still within the window, which was terrific. Friendly service. My car had been on low battery warning for a week. finally deader than dead and did not want to pay to have it towed. This service made it easy and worth it.”

Posted 1 year ago

“Prompt. Professional. A bit overpriced.”

Posted 1 year ago

“I needed a battery and you came out and serviced my car. The time the tech arrived was much later than what you said, I had to go on a trip so I left my son at the house. He is an adult. He said the guy arrived after 1045, and that his body odor was not necessarily a very pleasant thing. The tech took care of the install and all went well.”

Posted 1 year ago

“Tech came within the designated time and replaced the battery. However, the engine light came on after and he suggested it was due to needing the oil change which was not correct. Took it to mechanic who identified the problem as the engine sensor being disconnected. It was a simple fix and did not cost me any money but would have preferred the Tech disclosed his mistake.”

Posted 1 year ago

“A little pricey but worth it for the convenience. The technician was on-time and a pleasant person. Their tracking app didn't update properly so don't rely on that for their arrival time.”

Posted 1 year ago

“I’m very pleased with the service I received. When the service individual arrived he was efficient and got my battery replaced and got me on my way. The process in getting there was clunky. It wasn’t clear if I had paid for the service of someone coming to replace my battery for me or if they were shipping it to my house. I panicked when I thought it might be the latter. It took almost 2 hours before I heard from someone that they were on the way. That part of the process was unclear to me. I hope you improve that part of the process.”

Posted 1 year ago

“Driver was courteous & on time. Helpful & resolved the issue. Thank you!”

Posted 1 year ago

“I was pleased with the ease of ordering online and having technicians available within a few hours. It was quite pricey, though, and if I had not been in a bind I would have gone a different route. The technician was professional and worked quickly. He came before his scheduled time, which worked well for me, but it's something to keep in mind if you schedule a particular time. Overall I was satisfied with the service.”

Posted 1 year ago

“Excellent prices (I compared multiple sources), and technician was excellent. My only complaint is wishing there had been more updates throughout the process: I ordered a battery to be delivered and installed on site, and after placing the order, there was no further communication until five minutes before the technician arrived. The time estimated for delivery (when placing the order) was within two hours, and instead it was over four hours later. Not a problem, and things happen to delay scheduled things all the time - that I understand. Just wish, if there was a delay, that I’d been updated so I could plan to accommodate it, instead of hearing nothing for hours and then scrambling my schedule with ten minutes’ notice. Still, overall a good experience (the technician especially was pleasant, professional, and very detail-oriented). And given that my battery died in a parking lot, I do feel lucky to have found a local service that could respond - especially with competitive prices on the battery itself and on the remote fee for install. Have to recommend.”

Posted 1 year ago

“The premium you pay for a car battery replacement is worth the convenience. The tech showed up about an hour later than the promised - the reason for the four instead of five stars. Once “Big Rob” (the tech) arrived, all went very smoothly. The entire process took all of 10 minutes. Rob was very personable and apologized for his late arrival. Very professional. Highly recommended.”

Posted 1 year ago

“I was very pleased with 1-800-Battery. They showed up during the window of time they had told me and had the correct battery for my vehicle. He had an excellent attitude and was personable when talking to him. It would have helped me if I had received a notice when he was on his way instead of after he arrived at my address. I wouldn't hesitate to use them on another vehicle, if needed.”

Posted 1 year ago

“Great experience. Phone operate was very helpful and answered all of my questions. Wished they had quicker response time for service. Waiting for over 4 hours was very annoying”

Posted 1 year ago

“great service but a bit pricey”

Posted 1 year ago

“Everything was great, on time, polite and nice tech. The only problem was that I ordered a Diehard platinum battery (premium battery) and the tech arrived with a Ford Mopar battery. The tech said that they are all the same and the manufacturer just changes the labels depending on who they are making the battery for and they ran out of the Diehard platinums. I was a bit disappointed but had to take the techs word for it. I did check the cold cranking amps along with the other specs and they were the same. I felt a little bit of a bait and switch going on but felt I had no choice since I needed a battery. So they should be more honest before coming out. If I wasn’t watching the tech he would have put the battery in without me knowing. Overall, with that said the service was good and saved me time from going to a dealership or battery place and wait all day.”

Posted 1 year ago

“The wait was too long but the customer service rendered by the technician, Eddie Davis, was excellent.”

Posted 1 year ago

“Overpriced but same day service and technician was very polite”

Posted 1 year ago

“Where else can one find a service that delivers an exotic car battery to your home at 7 PM on a Sunday evening? The estimated (scheduled) arrival time was late by 2 hours, but they kept me informed by phone and text. Outstanding and professional technician had to drive over 130 miles from his home, but my travel charge was $20. I'm confident the total bill was less than I'd pay at a dealer after waiting in a showroom half a day. I'm pleased.”

Posted 1 year ago

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Posted 1 year ago

“Great service- a bit pricy but worth it responded with a battery within an hour”

Posted 1 year ago

“Great job, great price. 5 out of 5.”

Posted 1 year ago

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1-800-Battery is rated 4.3 based on 4,511 reviews