1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,801 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service and quick install. Downside was that the DieHard battery shown on the website that I purchased was not as advertised…..it was a different brand. I hope it’s just as reliable….”

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Posted 3 years ago

“Technician was quick, professional and courteous.”

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Posted 3 years ago

“Great customer service. Although the wait time was longer than my appointment window I was very pleased with the delivery of my car battery.”

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Posted 3 years ago

“Helpful CSR on the phone, saved the day for me when the "technician" got ornery.”

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Posted 3 years ago

“I didn’t have to get my hands dirty or buy tools.”

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Posted 3 years ago

“Watching the mechanic struggle removing the battery was stressful. He did not handle things professionally. He may need glasses.”

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Posted 3 years ago

“Customer service and technician were very good am I going to get a battery warranty card in mail”

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Posted 3 years ago

“Hi, The battery replacement was quickly done. But one thing that I was perturbed was the re-programming needed for new battery for my Audi Q5 so that new battery is not over-charged was not known to the technician. I requested him multiple times to take care, but he said that if battery is already working and there is no prompt thrown on the car dashboard, nothing to worry. Hopefully he is right, because, if he isn’t, then the battery will die soon and I will have to call you guys to replace again being in warranty”

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Posted 3 years ago

“Happy to get such a quick response and very satisfied with the installation of the battery.”

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Posted 3 years ago

“Ryan was very knowledgeable and friendly. I would recommend your service to my friends.”

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Posted 3 years ago

“The representative arrived within the estimated time window and, given that the website recommended the wrong sized battery for my make and model, went out of her way to complete the installation by going to the automotive store, exchanging for the correct battery, and returning to install it which took an extra hour. Not her fault. Other than that, easy.”

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Posted 3 years ago

“Easy to use website. I scheduled my time and the tech came towards the end but still within the window, which was terrific. Friendly service. My car had been on low battery warning for a week. finally deader than dead and did not want to pay to have it towed. This service made it easy and worth it.”

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Posted 3 years ago

“Prompt. Professional. A bit overpriced.”

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Posted 3 years ago

“I needed a battery and you came out and serviced my car. The time the tech arrived was much later than what you said, I had to go on a trip so I left my son at the house. He is an adult. He said the guy arrived after 1045, and that his body odor was not necessarily a very pleasant thing. The tech took care of the install and all went well.”

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Posted 3 years ago

“Tech came within the designated time and replaced the battery. However, the engine light came on after and he suggested it was due to needing the oil change which was not correct. Took it to mechanic who identified the problem as the engine sensor being disconnected. It was a simple fix and did not cost me any money but would have preferred the Tech disclosed his mistake.”

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Posted 3 years ago

“A little pricey but worth it for the convenience. The technician was on-time and a pleasant person. Their tracking app didn't update properly so don't rely on that for their arrival time.”

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Posted 3 years ago

“I’m very pleased with the service I received. When the service individual arrived he was efficient and got my battery replaced and got me on my way. The process in getting there was clunky. It wasn’t clear if I had paid for the service of someone coming to replace my battery for me or if they were shipping it to my house. I panicked when I thought it might be the latter. It took almost 2 hours before I heard from someone that they were on the way. That part of the process was unclear to me. I hope you improve that part of the process.”

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Posted 3 years ago

“Driver was courteous & on time. Helpful & resolved the issue. Thank you!”

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Posted 3 years ago

“I was pleased with the ease of ordering online and having technicians available within a few hours. It was quite pricey, though, and if I had not been in a bind I would have gone a different route. The technician was professional and worked quickly. He came before his scheduled time, which worked well for me, but it's something to keep in mind if you schedule a particular time. Overall I was satisfied with the service.”

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Posted 3 years ago

“Excellent prices (I compared multiple sources), and technician was excellent. My only complaint is wishing there had been more updates throughout the process: I ordered a battery to be delivered and installed on site, and after placing the order, there was no further communication until five minutes before the technician arrived. The time estimated for delivery (when placing the order) was within two hours, and instead it was over four hours later. Not a problem, and things happen to delay scheduled things all the time - that I understand. Just wish, if there was a delay, that I’d been updated so I could plan to accommodate it, instead of hearing nothing for hours and then scrambling my schedule with ten minutes’ notice. Still, overall a good experience (the technician especially was pleasant, professional, and very detail-oriented). And given that my battery died in a parking lot, I do feel lucky to have found a local service that could respond - especially with competitive prices on the battery itself and on the remote fee for install. Have to recommend.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,801 reviews