1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,590 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,590 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good service person”

Helpful Report

Posted 3 years ago

“After waiting around all day for my battery delivery on the day of purchase, no one showed up and I could not get through on the phone, nor did I get the call back I put in for, nor did I get a reply to the text I sent when I was told at one point my delivery was "about twenty minutes away" two hours previously and it never did arrive. All that said, the technician did arrive when promised the following day and was polite, courteous and professional, and had my new battery in and working in no time at all.”

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Posted 3 years ago

“The service was great but they charged my credit card twice”

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Posted 3 years ago

“It was a harder job than expected but technician (Albert) was able to get the job done. We both learned a lot about changing a battery on an X1”

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Posted 3 years ago

“Great job, I appreciate that you bring the new battery to you when you get stranded. A little longer wait time than originally quoted but definitely appreciated the job you did”

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Posted 3 years ago

“Technition (Paul) was friendly and knowalgable. I will tell everyone I know how good you are.”

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Posted 3 years ago

“George my technician was excellent. However, I was charge the full price for a battery and I only got a jump for my existing battery. Al, customer services, said he would contact billing to make the adjustment to my credit card for only 75$ which is the correct amount. Thank you, Paul Leonetti”

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Posted 3 years ago

“Joe was great! I loved that he showed up early and was quick and friendly. But I did have a problem connecting with him for the first appt. Appt was from 3-5, but he arrived at 90 minutes early before the car that needed the battery was there. I was unable to answer his call due to work, but there was no way to call or text him back. Fortunately, I was able to reschedule using the live chat. BTW, the live chat looked like I could chat after 5pm pacific, but got to response until 6am the next day when someone closed the request.”

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Posted 3 years ago

“Made the appointment on line and selected the battery for my MB CLA250. I was told the installer would be at my home before noon and would be coming from Milwaukee as a Chicago based employee was on vacation. After a number of calls the technician arrived at 7:30 pm with not the battery type I selected on line but with one that was not suitable for my car. The technician bought the correct one locally and installed it. The technician was a very nice man and I felt sorry for him. 188 battery promised the battery would be installed that da and it was. That is why I gave them 4 stars. Stuff happens no point in getting upset and I did have things to do around the house.”

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Posted 3 years ago

“There was a bit of a snafu with the address initially but was resolved quickly. Installation was quick and professional.”

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Posted 3 years ago

“Your service is a little expensive but it is worth it because of the convenience of having your service come to the customer. The employee who did my service was very good, he was early and it only took him 20 to 25 minutes and he was done. I will recommend your service and I will also use it again.”

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Posted 3 years ago

“Quick reliable service”

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Posted 3 years ago

“👍 ay to go mate”

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Posted 3 years ago

“The guy did his job but had a horrible attitude. I was nothing but nice and car issues cripple my anxiety and he really just is the not great. Had he met me with a better ‘tude I would have tipped because clearly you people aren’t paying them enough:”

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Posted 3 years ago

“From the time I placed the order I received clear concise communication. The tech that provided the service continued with excellent communication and top notch service. Super happy I tried 1-800 battery. Pulled right up to my car changed the battery ensured my car was running correctly and I was on my way!”

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Posted 3 years ago

“The technician was awesome! The only reason I’m leaving 4 stars instead of 5 is because I had to pay for a slightly more expensive battery which wasn’t really in my budget but the service was amazing. The technician installed my battery in under 20 mins”

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Posted 3 years ago

“I ordered one battery and you send me a different one but it's okay I needed a battery probably cheaper than the one I ordered but I had to have it”

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Posted 3 years ago

“Was happy to find the mobile service capable company. The ordering process was easy. Quick response for receipt. Waited a bit to find out when the order was to arrive. Was on hold waiting for customer service when I got a text and the details were provided. Great to have it show where delivery / service rep was. Like that feature. Service guy was pleasant and did the work in quick time.”

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Posted 3 years ago

“Thanks to Jimmy very professional and clean work”

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Posted 3 years ago

“Excellent service you pay a little more for the convenience but its worth it.”

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Posted 3 years ago

1-800-Battery is rated 4.3 based on 5,590 reviews