1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 4,854 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,854 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The techician was timely and was able to replace my battery with no problem. I would highly recommend this service to anyone, job well done”

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Posted 2 weeks ago

“I was notified on the day of my scheduled service that my battery wasn't available and would have to reschedule my service to the following day. Which we did, that being said, service was professional, took less than an hour and was relatively within the time frame quoted. Price was compareable and actually a bit cheaper, thanks to a coupon code, to other quotes I received before getting in touch with 1800Battery.”

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Posted 2 weeks ago

“Easy, quick and much more reasonably-priced alternative to taking my Mercedes Benz to a dealership for a simple battery replacement. The service technician arrived the same day and replaced my battery in a matter of minutes. I would definitely use 1-800-Battery or recommend the company to my friends.”

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Posted 2 weeks ago

“Process from start to finish was straight forward and simple. Had the battery ordered and paid for by 9am. The technician arrived and had it replaced by noon; he was friendly and efficient. Would have been less expensive to replace myself but that morning I needed fast and convenient. Overall, please with the service, was great in a pinch.”

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Posted 2 weeks ago

“I initially purchased a battery for my 2002 Chevy Tahoe from 1-800 Battery.com on November 13, 2023. That battery subsequently failed on September 10, 2024. That same day, September 10th, I requested a replacement battery from 1-800 Battery. The company subsequently replaced the failed original battery but, almost immediately, the replacement battery failed to start my vehicle on several occasions after September 10th causing me to miss work. Additionally, the dashboard lights flash on and off erratically as I'm driving.... a symptom of a bad battery. On September 21, 2024, I took my 2002 Chevy Tahoe to two auto parts stores, Advance Auto Parts and O'Reilly Auto Parts. Both technicians ran a test on the battery and the alternator and both corroborated that the battery was undersized for my vehicle and that it was only cranking at 643 amps but should be at 700 to 875 cranking amps. They both confirmed that the alternator was properly charging the battery. I relayed this information to 1-800 Battery via email on September 19, 2024. On September 23, 2024, 1-800 Battery responded with the following, "We have reviewed your order and the vehicle information you provided was for a CHEVROLET TAHOE 2002 V8 4.8L 294cid. On both installs the battery that was installed was compatible for the vehicle type." In its response, no mention was made of the battery failures and, the batteries they replaced my car with were undersized for my vehicle which is a 2002 Chevy Tahoe 5.3L V8, not a 4.8L V8. I asked for a full refund of my costs, $315.11 for the first purchase on November 13, 2023, and the replacement trip cost of $50, for a total refund of $365.11 which appears was declined.”

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Posted 2 weeks ago

“Excellent Service from Ronald”

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Posted 2 weeks ago

“Quick and responsive”

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Posted 2 weeks ago

“Great experience!”

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Posted 2 weeks ago

“Everything I wrote on page before!”

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Posted 2 weeks ago

“Service was very good from start to finish. Mechanic was great pointed out an issue w the car that could have caused the battery to drain. Much appreciated!”

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Posted 2 weeks ago

“Dead battery in my car. Went online found 1800 battery. Sounded great. I provided all info. Made an appointment for 9am folowimg mourng. At 1130 no word. I called and was told they don't service my area. If that was the case why confirm appointment and accept payment? I warn everyone to stay away”

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Posted 2 weeks ago

“I was very pleased with the ease of the process. Very stressful when your car battery just dies but 1-800-Battery made it easy. Kept updating the status of my order and Walter the technician was wonderful. Friendly, knowledgeable and efficient and I didn't have to leave home.”

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Posted 2 weeks ago

“Service was great, fast once he arrived the installer was friendly, knowledgeable and worked fast. Only complaint is I had an 8-10 arrival window and he arrived around 11:30 which messed with my workday. Having it done at home was to avoid disrupting my workday.”

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Posted 2 weeks ago

“Excellent service and will use again”

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Posted 2 weeks ago

“Not intirely impressed with results as it turns out service tech didnt know were battery was in my BMW and wasnt entirely sure about battery programming. Now I have to go and get battery programed at dealership wich I should have just went to in first place and paid dealership pricing.”

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Posted 2 weeks ago

“Great service. On time, friendly competent.”

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Posted 3 weeks ago

“Very informative about process of buying and installing my car battery. The installer arrived on time and everything was done correctly. I am going to tell my family and friends about this service. Thanks”

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Posted 3 weeks ago

“5 out of 5 stars. Daryl, the installer, was on time; courteous; and professional. Status updates were great, I knew exactly what was happening throughout the process.”

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Posted 3 weeks ago

“Fast and professional, I would use them again”

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Posted 3 weeks ago

“I would first like to start out by saying i will not be using this again and even though other companies might be a little bit more expensive, it will be worth it. I placed a battery same day install super early and got a confirmation text. Then hours and hours passed by and nothing. I waited calling and texting this company all day and still nothing. No update, no contact back. Absolutely ridiculous. They took my 300 almost 400 dollars and nothing had happened. I regret not looking at the yelp reviews sooner. On their website they have good reviews up but as soon as you look at yelp reviews i see that others had the same problem as me. I will be calling back tommorrow to see what i can do or if i can get my money back. It has just been a big waste of time and my money. Honestly thought this would be better.”

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Posted 3 weeks ago

1-800-Battery is rated 4.3 based on 4,854 reviews