1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,062 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,062 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“My car seems to be in worst shape before you try to fix the battery!”

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Posted 1 week ago

“The service provided was quick and the service personnel was efficient and courteous. The cost were well within market expectations. Follow up was timely and professional. I did experience a problem post-install. That issue was resolved promptly and responsibly. All contacts were positive and professional. I have already extolled the benefits of 1-800-Battery to family and friends.”

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Posted 1 week ago

“The service provided was excellent. The time slot given when I called was precise. The technician, Yaniu, was very professional. He tested the battery before any other work was started. We would definitely use this service again.”

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Posted 1 week ago

“I recommend this site/services...It was fast ,friendly and professional..I will definitely use them if I need their services 🙂”

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Posted 1 week ago

“The installer was fantastic. Worked diligently in freezing cold to install my battery replacement”

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Posted 1 week ago

“Fast service, professional installation”

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Posted 1 week ago

“Quick efficient service”

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Posted 1 week ago

“Great, convenient service”

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Posted 1 week ago

“Nobody showed up for the car battery installation I paid for , still waiting for almost 24 hours now . The prices are a bit overpriced for the batteries, but I was ok with that because of the convience, but now I see it hasn't been convient for me. I'm sitting here stuck . A discount would be nice for my inconvenience”

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Posted 1 week ago

“Starts but not sure if correct battery was installed. Car has start stop feature but is not working correctly”

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Posted 1 week ago

“Fast, friendly and excellent work.”

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Posted 1 week ago

“Pleased with service and cost”

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Posted 1 week ago

“Kelly Reger was so quick to arrive and was fantastic! Thank you Kelly for your friendly and fast service and thank you Battery.com for your excellent service!”

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Posted 1 week ago

“Over the phone customer service is excellent. Polite and courteous during our conversation. Fast and efficient service just wonderful!”

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Posted 1 week ago

“I placed an order that was supposed to be done within 2 hours. After 3 hours and almost sunset, an attempt through chat to get an update or help that blew me off,, waiting on the phone for over 15 minutes for help and there was no answer, an unanswered text, and after leaving a voicemail with no return call back, I had no choice but to cancel my order. I had a bad experience that wasted my time in an emergency situation.”

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Posted 1 week ago

“I called 1-800-battery to have the dead battery in my vehicle changed in my driveway. The tech was very professional and capable however the company had delivered the wrong battery. I understand mistakes are made but this tech called the office and was put on hold for nearly 30 minutes. He said he would try and resolve it and left. Subsequently I called the office and after explaining the situation I was put on hold for 22 minutes until the line disconnected! I called back and was disconnected again. I called once more and connected with the same woman as earlier. She explained that the company was having some trouble exchanging the wrong battery for the right one at the warehouse and therefore could not get the right battery. When I explained that this was not my mistake and therefore not my problem and could she just have someone delivery and install the right battery… I was told that they could not because they couldn’t exchange the wrong one for the right one. So my vehicle battery compartment is in my driveway dismantled by your company and because you made a mistake I was told you could not come and install the right battery!!! Absurd. The woman then became rude because I asked for a refund. When I tried to work it out once more and ask that they deliver the right battery as a last ditch effort I was told “you already told me you don’t want to do business with us”. So I asked for the refund because it was easier than continuing with this nonsensical conversation. You made your problem mine instead of fixing the problem I paid you for. I expect a full refund of the $478+ paid to you. Subsequently I purchased a battery at oreilly auto and installed myself. 1-800-battery could do better!”

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Posted 1 week ago

“Terrible experience. Battery installed 3 days after appt with ZERO proactive communication. Had to hound them by text and only got the battery installed after asking for refund. Tech was not professional or knowledgeable. Did not do BMS reset after we specifically asked for it, resulting in a myriad of electrical issues, including loss of heater mid winter in freezing temps. Zero stars is not low enough. Will post this review far and wide.”

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Posted 1 week ago

“Disappointed with timing. 2pm to 4pm turned into 8:30”

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Posted 1 week ago

“i ordered the battery at 3:30 pm and noon the next day it was installed, very satisfied !!!”

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Posted 1 week ago

“The Mechanics were very nice and understanding. Though the site originally said that the battery would only take 2 hours to reach me, it ended up taking 11 hours before I got a confirmation”

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Posted 1 week ago

1-800-Battery is rated 4.3 based on 6,062 reviews