1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,349 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,349 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super convenient, especially when the OP ton to jump start my car was not an option.”

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Posted 1 month ago

“Main office very professional and Frank the technician was excellent!!! Highly recommend!! Edward”

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Posted 1 month ago

“I am very pleased with the overall service I received. The home office staff was very good and my technician Frank was outstanding!!!’ Highly recommend the company . Ed Baran”

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Posted 1 month ago

“Excellent service and very professional gentleman that handled my replacement.”

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Posted 1 month ago

“Awesome (albeit a bit pricey) but they dispatached a mechanic with a battery and had me up and runniing again within 3 hours. Well done!”

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Posted 1 month ago

“Very satisfied with the job. Wife was stuck home with dead battery and needed car for dr app. I was at work and ordered battery from 1800 batteries online no problem. Tech was out promptly and completed job quickly. Thank you.”

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Posted 1 month ago

“first time I have ever used this type of service. I was very suiprised How quick and effecient the process was. The installer knew what he was doing and was very plesent.”

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Posted 1 month ago

“Everything was seamless fro online ordering to installation the next day!”

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Posted 1 month ago

“The entire process was quick and easy. I was seriously expecting a call or email saying that there’d be a delay with the battery delivery and/or the installation because it was a Sunday. I’m glad I was proven wrong. I’ll definitely use this service again.”

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Posted 1 month ago

“The service was great! The technician was knowledgeable and courteous, and rhe overall process was seamless. I would highly recommend their service.”

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Posted 1 month ago

“Your representative on time and went ahead and replaced my old battery with great care not to damage my vehicle. He was very pleasant and knew what to do. He was at my residence about 15 minutes and completed the job. He deserves a real “atta boy” for his effort. I will recommend your company to all my neighbors in Saddlebrook Farms.”

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Posted 1 month ago

“Kurt was amazing - he was very nice and explained everything to us. The service was quick, he came right to us and got it done in no time! We are so grateful for him!”

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Posted 1 month ago

“A bit expensive, but timely and hassle free. The tech that came was very friendly and obviously proficient. I'm 77 and messing around with a car battery is not in my wheelhouse any more. Excellent service.”

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Posted 1 month ago

“Great service! Very Prompt & very professional!”

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Posted 1 month ago

“I was waiting to write this review to see if they'd make it right, but alas. On January 27, 2025, I used 1-800-Battery to come out to my house and replace the battery in my PriusC. I've never had battery issues with this car before and it's also my first Prius. I was surprised to find, when the technician removed a piece of my back seat, that the battery was located there and not in the hood as it is with most cars. He put that piece on our lawn and then replaced the battery and was able to get the car to start, but there still seemed to be issues with the electrical so he advised I take the car in and he put all the pieces back and left. So I towed it to Toyota and, in the diagnostic process, told me that the back seat and anchors were broken and needed replacing. An $850 repair. I contacted 1-800-Battery and made a claim for that piece only (the other repairs to the electrical I was happy to pay) since their technician broke it. Thus ensued 6 weeks of back and forth. The technician claimed I had removed the seat already when he arrived (how would I have done that - not only did I not know HOW to do that, but I didn't know the battery would be in the back seat) and then later he claimed that I had loosened the anchors myself, both lies. When I finally got a manager at 1-800-Battery to talk to me, Macy, she told me that they were working with the technician's liability insurance, who is a contractor, to reimburse me, but it would take a while. Fine, so I wait. I call back several times to check on my claim and am constantly told that Macy is in a meeting or on the other line. Today, I received an email stating their support of the technician's claim that I broke the seat myself and they won't be covering that cost. So I suppose I'll need to go to small claim's court with my witness. The battery work was fine, but if they can't support their customers when their own technicians break a car part, then I wouldn't trust them at all, especially when I know they must be insured and their contractors must be insured to operate in Oregon.”

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Posted 1 month ago

“Very easy people to deeal with. Would not be any happier with the service!”

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Posted 1 month ago

“I left my lights on overnight, and needed a jumpstart. Dealing with a person to make the appointment and pay by credit card was a breeze. The tech they sent, Joshua, was friendly, polite, and really knows his stuff. My battery was not cooperating, so he had to try at least four different things, but he got it done with no drama. 10 out of 10 would use these guys again, and since Phoenix is so hard on cars, I'll probably have to.”

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Posted 1 month ago

“One 800 battery is fantastic and so are the live agents and service people that bring the battery… I had a terrific experience not once but twice. Thank you very much.”

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Posted 1 month ago

“I came back from a trip and one of our cars wouldn't start. My options were to call to get a jump and then drive to an auto parts store to buy and instqall a new battery - or call 1-800-Battery and have them come to me. I placed the order with 1-800-Battery at 10:50am and at 12:50 the technician arrived with a new battery. Ten minutes laterm it was installed and the car was up and running. The technician was friendly and competent. Plus they take the old battery and recycle it.”

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Posted 1 month ago

“Very good service.”

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Posted 1 month ago

1-800-Battery is rated 4.3 based on 5,349 reviews