1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,576 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,576 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Quick, provided advisement for prevent of further issues. Appreciated services!”

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Posted 2 weeks ago

“I had a great experience. The technician communicated quickly by phone, which was great because I wasn’t sure what to expect after I placed my order. He arrived within an hour or soon after and replaced my battery. I greatly appreciated the prompt service.”

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Posted 2 weeks ago

“The mechanic was nice, but he didn't reconnect my alternator properly. I took my car to jiffy lube, where they informed me that if it had stayed disconnected, it could have blown up. I paid nearly 500 dollars to have my life put at risk.”

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Posted 2 weeks ago

“Service was extremely fast. I waited less than 2 hours. Kenneth Chapin Jr. delivered the battery and installed it. He was very courteous and helpful and stayed around to make sure I was satisfied before he left.”

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Posted 2 weeks ago

“Fast, helpful, convenient, friendly & professional same day service. I will use them again & recommend them to anyone!”

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Posted 3 weeks ago

“If all of your service people are as nice, courteous, and knowledgeable as ours was, you are very well represented! A very satisfied customer…”

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Posted 3 weeks ago

“Everyone was great - It was not very clear when someone would be there, and then I got a 15 minute notice 16 hours after I purchased my battery”

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Posted 3 weeks ago

“Prompt and efficient service. Great price and communication. I am very pleased.”

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Posted 3 weeks ago

“The service was beyond what I expected. It was convenient, efficient, and easy. I would have no reservation whatsoever to recommend this to anyone who needs to get a new battery. The person that was sent to me was professional and courteous and I will absolutely be a repeat customer next time my battery expires. Thank you 1-800-Battery!”

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Posted 3 weeks ago

“5 starts. Great service in Snohomish County WA. Technician, Greg BowenBrooks, was prompt, efficient and very informative in describing the problem and advice on battery management for the future.”

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Posted 3 weeks ago

“I could not be more pleased. Mike, your technition, arrived on time, was courteous and knowledgable. This was a difficult job as the battery is located under the passenger seat. Nevertheless, he did the work without complaint. I've owned employment agencies for 50 years and have seenn the quality of workers decline drastically. This was not the case with Mike. Don't lose him. Guys like him are a rarity today.”

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Posted 3 weeks ago

“Fast and convenient and safe! Not having to get a tow and having it all squared away within 2 hours of ordering in 100+ degree temperatures was quite nice. Tod was very amiable, not creepy, and let me observe. I didn't know my battery was buried in the back of my car lol. I had it replaced last time at the dealership. Tod noted the stabilizer bolt to hold the battery in place wasn't bolted in, even though there were no issues with it (not stripped), so he did a better job than the dealership since it isn't likely that driving it made it unscrew and fall out of place. With past battery issues, I'd jumped it (from the front), and this time it didn't work so I was glad for this option. The car has been running great. I believe there is a warranty, as well. Depending on the kind of battery you get, the cost is comparable to having it done at a shop. I was skeptical because it was fully online, and I didn't know anyone that used them before. It's only been a couple of days, but the cars doing good. I highly recommend for getting it done.”

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Posted 3 weeks ago

“Your employee was courteous and respectful. He was very thorough and our car works perfectly! He is a very good representative of your company.”

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Posted 3 weeks ago

“One of the easiest and painless processes I have done. Got an email driver had been selected, a couple of hours later battery was in and car was running. Saved the hassle of towing to dealership to have them install the battery. Not easy to get to them as the old days when it was two screws in and out.”

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Posted 3 weeks ago

“Overall great experience! Our technician was helpful, knowledge and worked quickly.”

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Posted 3 weeks ago

“The service worked well, on time and the field tech was very professional.”

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Posted 3 weeks ago

“great service”

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Posted 3 weeks ago

“It was absolutely my pleasure dealing with your company when I had to replace my battery. The service man came right on time in a beautiful air conditioned car that he let me sit in while he did the work,, and all in all it was a great experience. I am telling all of my friends.”

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Posted 3 weeks ago

“It took much longer to get my parts. This time. Very poor communication between your people. I texted you guys. I was told everything was shopped. Then I just got my pads only in the mail. Someone had to text me normally about my rotors. As it did take a few weeks to get everything from you. I was very dissatisfied this time. As it's not like you people. Before I always got my parts right away. Except this time.”

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Posted 3 weeks ago

“Very happy with both the service of the installer and the ease in whitch to order the battery.”

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Posted 4 weeks ago

1-800-Battery is rated 4.3 based on 5,576 reviews