1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,016 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,016 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Technicians are fine. Company is horrible. Same experience as others. Lied to about wait times. Long story short, plan on over 24 hours when told “the technician is headed your way”. Find a good mobile mechanic and bypass this company.”

Helpful Report

Posted 4 days ago

“Well the guy that actually came and changed my battery was good. The status tracking is all BS because my driver was dispatched for 6 hours. I got a lot of run around when I tried to contact and see what the holdup was. Told he was on his way, then 3 more hours I’m waiting. I get another text he is 45 min out at the latest. 2 hours after that my battery finally arrived. ETA was 3 hours and it ended up taking 10.”

Helpful Report

Posted 4 days ago

“Missed the appointment date by 2 days. When the technician arrived he was polite and helpful.”

Helpful Report

Posted 4 days ago

“Super easy. And very convenient…”

Helpful Report

Posted 4 days ago

“Walter White was my technician and he was great. Very nice guy and changed my battery very quickly.”

Helpful Report

Posted 4 days ago

“Taha in Pittsburgh was great help and did a great job. He replaced my car battery in the snowy weather conditions very quickly. He did an amazing job. Thank you for his help!”

Helpful Report

Posted 4 days ago

“After a run around I finally got service.”

Helpful Report

Posted 4 days ago

“very happy with service. replacing a battery now-a-days is not what I remember growing up, no way I could have done it myself, too many tools required. Only slightly negative is that the technician had never changed a battery on a mini cooper before, so had to resort to the internet for instructions....even at that, took some trial and error to get it done, and we had to work together to put it back together.”

Helpful Report

Posted 5 days ago

“Excellent customer support from technician. The customer support from the company could be better. I was unsure about my decision for a while but sure enough the technician came and was done with my replacement in no time.”

Helpful Report

Posted 5 days ago

“Gregory was a very knowledgeable helpful and fast person to replace my battery. I would recommend this to anybody in a bind with their car in the driveway and a dead battery. Thanks a lot Gregory it was perfect! Randy”

Helpful Report

Posted 5 days ago

“I’m absolutely impressed by the speed & efficiency of my new battery (and in the terrible Chgo weather this weekend)! I’m caretaker of my husband who is a stroke victim & can’t leave him alone! I needed new battery installed asap in case of emergency! 1-800Battery was a Godsend! And Willie Melendez the installer was awesome: polite, funny & efficient on a below -0 night! Well worth the price! Highly recommended! THANK YOU!!”

Helpful Report

Posted 6 days ago

“Please send me a receipt.”

Helpful Report

Posted 6 days ago

“The Technician, Joel the 1-800-Battery sent out to change my Van's battery, was nice, professional and quick. Megan the phone Agent that helped me with booking my appointment with them was very helpful and nice as well, I will definitely use 1-800-Battery again if I need help with any of my vechicles. It's so helful to have them come to me instead of having to take time off of work to go to them. Josette K.”

Helpful Report

Posted 6 days ago

“I guess you didn't read the note I sent along with the cancellation of my order. I am very disappointed by your company's lack of service. I requested a service appointment yesterday, Sunday, between noon and 2:00, and no one ever showed up. I called customer service and never got a call back. I texted, only to find out you guys don't work on weekends. Seems very deceptive. I was willing to pay the very high installation fee for the convenience of having your technician come to take care of this at my house, but it was anything but convenient....it was nothing at all. I may be willing to reorder if you promise someone would come out this morning and give me a meaningful discount off the price....otherwise goodbye and good luck.”

Helpful Report

Posted 6 days ago

“Great service!”

Helpful Report

Posted 6 days ago

“Customer service was superb. The transaction was easy. The technician went above and beyond. An outstanding experience from beginning to end.”

Helpful Report

Posted 6 days ago

“Everything went well. It could not have gone smoother! Thanks!”

Helpful Report

Posted 1 week ago

“Absolutely fantastic! Car was dead. Jumped online and booked a service call. On the road 3 hours later. Technician was professional and prompt. Could not recommend these guys more! Thank you!”

Helpful Report

Posted 1 week ago

“WOW! What a great company! My battery died in our sub-zero cold snap and I wasn't sure how to deal with getting the car to a service center. Didn't know you guys existed but when I saw you'd come to the house and install a new battery I signed up immediately. You saved me hours of sitting around in a waiting room...Rob was here on time and only needed about 10 minutes to fix everything. OUTSTANDING!”

Helpful Report

Posted 1 week ago

“Came quickly. Replaced battery quickly. Good price. Very impressive service.”

Helpful Report

Posted 1 week ago

1-800-Battery is rated 4.3 based on 6,016 reviews