1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,608 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,608 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“This was the absolute best experience I’ve ever had with a mechanic or car repair. Chris was so prompt and handled everything so calmly. I would ask him to fix my whole engine if I could. I am so grateful to the entire team at 1-800-Battery for their support team on the website and how much they eased my anxiety to fix my battery at my house without any issue. I can’t rave enough about how well they take care of customers. I so grateful for Chris and the entire customer service experience. It’s so rare these days.”

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Posted 3 weeks ago

“1 year ago had a new battery installed. Repairman arrived with no tools, used the few I had out on my workbench. I was not home. No electrical check. Really low budget for such a high price. Today I had to have that 1 year old battery repaired as the positive post became overly corroded. 1800Battery wanted too much to repair or replace even though I had a 3 year warranty battery. I went to Firestone for less than half the price. I would not recommend this company.”

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Posted 3 weeks ago

“2 hours late. No personality or customer interest. Expensive”

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Posted 3 weeks ago

“👍👍👍👍👍👍👍👍👍👍”

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Posted 3 weeks ago

“Professional kind courteous from start to finish from texting me to following the app to know where the technician was all this was done efficiently,professionally”

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Posted 3 weeks ago

“Great job”

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Posted 3 weeks ago

“Fast service!! Quickly replaced a battery that died on a Friday evening. Would definitely use again!”

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Posted 3 weeks ago

“I did indeed order a battery from 1-800-Battery! It was a pleasant experience and the order was taken in a short time and the man was very pleasant. They help me get the right battery and I paid for it and I also paid the core price to keep the dead batteryto take back to the store I bought it from. Which I was happy that they let me do that. Ezekiel is the man who came out with my battery the next day and he was truly a very pleasant man and took the time to explain things to me and answer my questions. He made sure that the battery was installed perfectly and my car was running good before he left. It was a very successful experience for me and I would definitely recommend my friends and anyone who needs help and don't have anyway to get help! Very nice people work at 1-800-Battery! They get 10 STARS The delivery took a little longer than expected but that was not a problem for me and once he got here he did a superb job!”

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Posted 3 weeks ago

“Man got blood all mover my Mercedes and blew up my alternator”

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Posted 3 weeks ago

“Because my battery died over the weekend, I wasn't sure I could get it replaced before the start of my work week. Fortunately, the car was in our garage at home, so no need to rush. I used the online portal to request a battery that best met my needs. Communication was prompt and I received updates as my request moved through the process.”

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Posted 3 weeks ago

“I'm not gonna lie, I was quite skeptical at first. But when the driver arrived and installed my battery, I was amazed by the service. It was hassle free and the guy was so nice. The purchase was worth it. They came to my building's parking and installed the battery with ease. I just hope after sales service is as superb the moment you're after customer service.”

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Posted 3 weeks ago

“The service is greatly appreciated as a single person with health challenges.”

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Posted 3 weeks ago

“Awesome. Lawrence Wallace -- the technician -- was courteous, respectful and friendly. He made it a good experience.”

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Posted 3 weeks ago

“Your servive rep was very courteous and efficent. Job well done!”

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Posted 3 weeks ago

“Josh was my installer and the installation on a Pontiac Solstice is very complicated with the removal of a fender side panel necessary for the installation. Josh was awesome. Install went very smooth and I am completely satisfied with the service and would recommend Battery.com to anyone.”

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Posted 4 weeks ago

“Awful company and service. I contacted a battery replacement for 3-5pm and they couldn’t find a technician at all. I don’t need to explain all the headache this will cause me.”

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Posted 4 weeks ago

“The battery "warehouse" arbitrarily substituted the battery with one that did not fit our vehicle Required an extended amount of time for the tech to obtain approval to exchange the substituted battery for the CORRECT one Installation was performed incorrectly. Although the car would start, the check engine light was now on and would not reset. Additional and expense incurred to have the diagnostics performed that confirmed several wires were either not connected or incorrectly connected causing the check engine light to remain on. 1800Battery takes advantage of people in a predicament with few options by charging significant fees but performing sub-standard (at best) service. While we appreciate the time and patience of the tech, his inability to install the battery properly could have had significant consequences in addition to the added expense to correct his work. SHAME ON 1800Battery!”

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Posted 4 weeks ago

“Handled every aspect of the situation and did everything the same day.”

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Posted 4 weeks ago

“I recently used 1-800-Battery and had a great experience. The technician who came out was very professional, efficient, and knowledgeable. He handled everything smoothly, explained the process, and had me back on the road quickly. Excellent service—I would definitely recommend them to anyone in need of a reliable battery replacement!”

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Posted 4 weeks ago

“Prompt courteous and friendly service”

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Posted 1 month ago

1-800-Battery is rated 4.3 based on 5,608 reviews