1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,019 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,019 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Quick response time. Job was completed in 90 mins. from the time i called.”

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Posted 2 days ago

“Driver was on time and very professional. Had the battery installed really fast. I would definitely recommend him and the company.”

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Posted 2 days ago

“The guy came on time within the time frame I had selected and worked hard to install the battery for my car. Well job done.”

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Posted 2 days ago

“Rian was terrific. I made an ASAP appointment in the morning and by early afternoon the same same day, he arrived and the battery replacement was quick. I'm back to and running!”

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Posted 2 days ago

“Service arrived over an hour late. The text messages an update is very confusing. I couldn’t tell what they were trying to tell me. I also paid over $200 more for a battery that I could’ve gotten at a local auto shop, but I was stuck and I had to have one installed and they were the only people that would come and do it due to the weather.”

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Posted 2 days ago

“Was very pleased with your service. It helped me so much to have the battery replaced at my home. The technician was very personable and replaced the battery very quickly.”

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Posted 2 days ago

“I was impressed with the customer service during the ordering process. They were quick to help with all my questions. The service tech, David, was prompt and friendly. The installation was went super smooth.”

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Posted 2 days ago

“What a lifesaver! Quick reliable service. Professional installer and same day service. What more could you ask for? !”

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Posted 2 days ago

“My other battery, although only 1.5 years old, could not crank my diesel in the cold. This new one not only started my car, but I think there must have been something wrong with my old one, for my car now has more pep and response.”

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Posted 2 days ago

“Booked a mobile battery replacement expecting fast service. Received a “driver assigned” notice but never got a call, text, tracking link, or ETA. Customer service couldn’t locate the driver or provide timing. After waiting several hours, I had to cancel. If you need reliable timing or clear communication, I’d look elsewhere.”

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Posted 3 days ago

“They came to my aid very quickly and this was right after a major snowstorm. Allen called to let me know he was on his way and also when he pulled into my development. We just got about 16 inches of snow and 1800 Battery was there for me. Thank you.”

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Posted 3 days ago

“It was very convenient to ordder the battery on line. The technician was courteous, capable and timely. However, in my case, he had the wrong battery which meant a trip (on his part) to a local AutoZone. The hook up was time consuming and it ws bitter cold. Not his fault. However, after re starting the vehicle, I am getting all error messages, warnings, etc. It's a 2022 vehicle and is highly "electronic" with bells & whistles that are beyond me. I'm taking it to the dealership to re program tomorrw. However, all in all, a good experience.”

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Posted 3 days ago

“Rob was very professional and replaced my battery quickly.”

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Posted 3 days ago

“They installed the wrong battery. I paid for a much better quality battery Battery they installed was half the price of the purchase Battery this needs to be corrected.”

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Posted 3 days ago

“The technician was competent. The web site is lacking. I picked a 2 - 4 PM time slot, but the battery arrived at 8 PM. I was sent a text with a link to a web site which is for sale - which I took as a red flag for a scam.”

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Posted 3 days ago

“There's nothing to evaluate yet no one has showed up I'm kind of glad they didn't come last night I'm 73 years old with cataracts and I can't drive at night I know after they start the car I am going to have to drive it”

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Posted 3 days ago

“Phenomenal! Booked easy. Got alerts when arriving that were accurate .”

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Posted 4 days ago

“Very pleased! The tech was a very nice person and had wonderful communication. Thank you so much!”

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Posted 4 days ago

“FRIENDLY, FAST SERVICE. BEST PART IS NOT HAVING TO LEAVE HOME. IT'S A BIT PRICEY BUT WHEN THE TEMP IS I SINGLE DIGITS AND YOU'RE NOT HAVING TO SIT IN A STORE WAITING AREA IT MAKES SENSE”

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Posted 4 days ago

“After a customer purchases a battery, it should immediately be followed up with a call from the installer. The client and the installer should then arrange a time for the battery to be installed. I purchased a $300 battery and then had no idea what was going to happen next. Fearing I was being ripped off, I had to call. They assured me that I would be hearing from the installer. I called two more times and left my name & number but am pretty sure that call never went through and just disconnected. The next day, I connected with the company rep and was horrified when I found out that the installer was coming from New York (over 70 miles away). During that call, I requested that the installer call me. He did and everything went smoothly from there. Seriously, your company has to connect the customer with the installer immediately. It was very nerve wracking. I can't recommend your company.”

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Posted 4 days ago

1-800-Battery is rated 4.3 based on 6,019 reviews