1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,921 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was told battery would be delivered within a timeframe of 12 to 2. Battery was installed 630 at night. Luckily I had no plans not good communication. The installer brought the battery with him.”

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Posted 5 days ago

“Excellent service provided by local vendor. Bryan Valle was very prompt and professional.”

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Posted 6 days ago

“Waiting over 4 hours , the agent canceled for lack of service technician”

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Posted 6 days ago

“On time hassle free worth every penny!”

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Posted 6 days ago

“My car was up and running in two hours and Paul was great”

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Posted 6 days ago

“Craig was awesome, am so happy I ran across this website.”

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Posted 6 days ago

“Very easy! The mechanic they sent out had my battery installed in around 30. Was very polite, he told me he was finished and was out of there 1,2,3. I will use again and recommend 800 battery.com to my friends. Top notch, thank you”

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Posted 1 week ago

“Fast service, excellent installer, fair price, lots of options. Highly recommend.”

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Posted 1 week ago

“3 hours ordered to installed - perfect.”

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Posted 1 week ago

“I am very pleased with the service 1-800-Battery provided me this afternoon. The Technician who completed the installation arrived on time as scheduled and completed the work on a timely basis. He was knowledgeable, professional and very personable. He did a great job.”

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Posted 1 week ago

“Many choices and super easy to get an appointment and have it installed. Saved me tons of time and possible aggravation!”

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Posted 1 week ago

“Service was fast. I registered on the website scheduled an appointment. I was contacted right away. I was told that I could be serviced earlier than my requested time. I said that was fine. 20 minutes or so later. The Technician was here and 10 minutes later my battery was installed. The tech Kevon was very pleasant, fast and professional. I am happy with the Battery so far.”

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Posted 1 week ago

“I made an appointment for Monday between 12pm-2pm; the technician never showed up. Chatted with customer service, was told they would be there “most likely” the next day. Fine, no problem. Today, on Tuesday, no one showed up, no one called, no email. I informed them via email and text messaging to cancel my order. I’m not going to wait around for 3 business days for an appointment made on the beginning of the week. Most of Columbus, Ohio, is within 30 miles of my house. If there’s an issue with getting technicians to a customer within that area, then don’t offer appointment times you cannot keep.”

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Posted 1 week ago

“The whole process was so easy, I was thinking that I was missing something. The technician was prompt, kind, and fast. Honestly, this was the best experience.”

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Posted 1 week ago

“Timely and efficient service.”

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Posted 1 week ago

“I had a tremendous experience with 1-800-Battery. I had same day service on New Year's Eve. My service technician, Denero Tunstall, arrived at my house and had my old battery removed and my new battery installed within a hour. Outstanding business and service. Thank you very much!!!”

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Posted 1 week ago

“I’ve always receive excellent customer service from 1800battery. Most recently, we tried to start our car to find out the battery was too low. I placed the order, midafternoon appointment scheduled to find out not enough installers and we would need to be bumped to the next day. I called to see if there was any chance to get done the same day, and the scheduler/dispatcher and installer were great, the installer came out and got the job done quickly. I will always use this service for my battery needs.”

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Posted 1 week ago

“Delivered and installed on a Sunday, which was great. Installer called to ensure I was home, was on time, friendly, and helpful.”

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Posted 1 week ago

“Driver came 6 hours after I placed the order. His tool kit consisted of sockets and some hand wrenches. Most of the tools were all rusty and toolbox was a mess that it took him a long time to find what he needed. I was surprised to find that he doesn't carry extra battery terminals to replace existing ones if necessary.”

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Posted 1 week ago

“My installer went above and beyond when he was given the wrong battery, by putting in the wrong one so I wasn’t stranded the next day. Then he procured the core battery and came to my office to complete the installation.”

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Posted 1 week ago

1-800-Battery is rated 4.3 based on 5,921 reviews