1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,347 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,347 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was in a real jam - trying to get out of town in time for a dinner - and my battery died the night before. Woke up and called a few places before landing on 1-800-Battery and they were great. From start to finish the whole process took about 2 hours. The technician - Abdel - was great and had the new battery installed and took away the old in in a matter of 30 minutes. I hope i don't need them again, but if my battery dies, I will definitely come back.”

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Posted 2 weeks ago

“Your system sucks. I ordered on Friday at 11am and paid for the battery. I was given the 12-2 slot. At 2:15 I called. They had not found a tech. I called again at 4pm. Not only had they not found a tech, they could not guarantee the battery could be installed on Saturday or Sunday or Monday or ever. I canceled. Your website and system is very misleading. The system makes it seem you will be able to have a new battery installed within hours. Yet in reality you cannot commit to installation with days or a week. You are a bogus company. Alan Alexander”

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Posted 2 weeks ago

“Good experience. Battery on our Genesis died after 8 years. Given its size, weight and location (the trunk) I opted to call these guys. They came on time, were friendly and efficient, done. That battery died four months later. Called them, they had all my info at the ready and got a tech out here the next day (I’d called late in the day). Same tech, Glenn, confirmed we needed a new battery and installed it right away. Pluses: easy process, honor the warranty, saved tow charges, good tech Negatives: you pay for the convenience and at home service.”

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Posted 2 weeks ago

“I was pleasantly surprised how well it turned out. The mechanic was very nice and knowledgeable, the only thing I could suggest is more of an up date on what time he’ll get to service the car other than that I’m good.”

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Posted 3 weeks ago

“Exactly what I needed!”

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Posted 3 weeks ago

“Great experience. Great communication. Will definitely recommend to others.”

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Posted 3 weeks ago

“Made an appointment for 8 am. They called me to let me know they’re having trouble finding one of the contractors in my area. I asked the woman if their contractors had experience with mini coopers. The man who installed my battery showed up at 7:30 pm and left three hours later. I saw on my cameras that he was watching how-to videos on how to change my car’s battery. It’s very difficult to even see the battery I my car. Mini coopers are packed tight under the hood. Trim needs to be removed there’s an arm in the way, etc. when he finally finished, he left. The next morning I found out that they did not register my battery. How I found out was while I was driving, I went to clean my windshield and the wipers malfunctioned. Because I used windshield wiper fluid, I could not see a thing. I ended up jumping the curb. Do NOT USE THIS COMPANY. Now I’m left with a car that can’t drive and the closest mini dealer to register the battery is over an hour away. What a waste of money.”

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Posted 3 weeks ago

“A technician from Maroons Roadside Assistance arrived in a short time after placing the order. He replaced a dead battery for a stranded car parked in the driveway. He was quick, capable, and very knowledgeable, a consummate professional. I was astonished how easily the replacement was performed at a total price (Battery + Installation) that compared to the cost of just buying a similar battery at NAPA Auto Parts.”

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Posted 3 weeks ago

“preparing and ordering was a little time consuming. Price was reasonable. Wait time was satisfactory. Technician was knowledgeable and quick. Overall I rate it a a good experience.”

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Posted 3 weeks ago

“After waiting 4 and a half hours, the driver never showed up. I never received a link to track the driver as promised and I never got a call explaining the delay. I eventually canceled and requested a refund.”

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Posted 3 weeks ago

“The process was easy to select a battery and schedule a time to deliver and install. Belle was right on time and did great work. She explained everything and I felt like I could trust her. Very happy with the whole experience.”

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Posted 4 weeks ago

“A++++++++++++++++++”

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Posted 4 weeks ago

“Was surprised this kind of service even existed. Website recognized car via VIN and showed available batteries with INSTALLED cost. Reasonable. No one would touch a battery in the trunk of an Audi S5 that is under the spare tire. They brought the battery to my house and installed it with the car in my garage. Installer knew what to expect and was very methodical. Even has a phone app that shows where the guy doing the delivery is - in real time - and estimated time to arrive.”

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Posted 4 weeks ago

“Easy, efficient, fast, to name a few for the service. Ordered a last minute battery for my truck, delivered and installed at my home all within a couple hours. Saved my day! Thank you”

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Posted 1 month ago

“I have not received the battery. The tracking shows it was delivered yesterday AND that it is due on the7/21.”

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Posted 1 month ago

“The tech was super nice and professional. I gave 4 stars because my appointment time was not honored and I ended up waiting an hour longer for someone to show up. Customer service was friendly. Tech did not double check his work before leaving, but thankfully caught the fact that he did not replace the battery bracket. He came to my work and made it right, so I was very grateful for that. Overall, the service was convenient and good, with a few minor hiccups. Would use again in a pinch.”

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Posted 1 month ago

“The customer service, department over all did well! I had to contact it 2 times to pin down a service time! The technician who came to replace my battery, Chris miller was over the top! Very professional, great customer service! Rate the tech 10 out of 10!”

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Posted 1 month ago

“If you want timely service DON'T use 1-800-Battery. However, if you want solid communication on the status of your purchase, also DON'T use this company. I'm going on day two of not receiving my battery & install even though I was informed it would happen yesterday.”

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Posted 1 month ago

“Never received product FedEx delivered it to the wrong address no refund yet. Nothing don’t think I’ll be choosing this company due to no return of product. No return of money back to my account.”

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Posted 1 month ago

“Excellent Service.”

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Posted 1 month ago

1-800-Battery is rated 4.3 based on 6,347 reviews