1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 6,337 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,337 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“The process was easy to select a battery and schedule a time to deliver and install. Belle was right on time and did great work. She explained everything and I felt like I could trust her. Very happy with the whole experience.”

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Posted 3 weeks ago

“A++++++++++++++++++”

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Posted 3 weeks ago

“Was surprised this kind of service even existed. Website recognized car via VIN and showed available batteries with INSTALLED cost. Reasonable. No one would touch a battery in the trunk of an Audi S5 that is under the spare tire. They brought the battery to my house and installed it with the car in my garage. Installer knew what to expect and was very methodical. Even has a phone app that shows where the guy doing the delivery is - in real time - and estimated time to arrive.”

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Posted 3 weeks ago

“Easy, efficient, fast, to name a few for the service. Ordered a last minute battery for my truck, delivered and installed at my home all within a couple hours. Saved my day! Thank you”

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Posted 3 weeks ago

“I have not received the battery. The tracking shows it was delivered yesterday AND that it is due on the7/21.”

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Posted 3 weeks ago

“The tech was super nice and professional. I gave 4 stars because my appointment time was not honored and I ended up waiting an hour longer for someone to show up. Customer service was friendly. Tech did not double check his work before leaving, but thankfully caught the fact that he did not replace the battery bracket. He came to my work and made it right, so I was very grateful for that. Overall, the service was convenient and good, with a few minor hiccups. Would use again in a pinch.”

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Posted 3 weeks ago

“The customer service, department over all did well! I had to contact it 2 times to pin down a service time! The technician who came to replace my battery, Chris miller was over the top! Very professional, great customer service! Rate the tech 10 out of 10!”

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Posted 3 weeks ago

“If you want timely service DON'T use 1-800-Battery. However, if you want solid communication on the status of your purchase, also DON'T use this company. I'm going on day two of not receiving my battery & install even though I was informed it would happen yesterday.”

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Posted 3 weeks ago

“Never received product FedEx delivered it to the wrong address no refund yet. Nothing don’t think I’ll be choosing this company due to no return of product. No return of money back to my account.”

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Posted 4 weeks ago

“Excellent Service.”

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Posted 4 weeks ago

“I have never used a service like this before so I was very unsure of what to expect. I was kept up to date on my order via email and phone calls. Justin my technician was extremely kind and the service was quick and efficient.”

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Posted 4 weeks ago

“My car battery was replaced by your company four months ago. Less than six months warranty I have to change new battery because your company gave me a very poor quality battery. You should gave me credit instead charge me $132.94.”

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Posted 1 month ago

“Everything went great. The installer Stefan was Really good and attentive to his work. So, I am happy.”

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Posted 1 month ago

“Great experience! Car was dead inside a commercial garage. Tech drove in and changed the battery where the car was.”

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Posted 1 month ago

“I made an appointment for ASAP because my car wouldn't start. It took them 2 days to get someone to me. It was over 4th of July weekend so I can kind of understand. Thankfully I was at home and not stranded. The battery that was put in my vehicle was not the right one. It fit and the car worked but it was too long and the bracket holder wouldn't fit. I took it to dealership for them to give me a new bracket but they couldn't so they put in a different battery. I totally got ripped off by using 1-800 battery and I won't use them again. It would have been cheaper to get it my vehicle towed to the dealership.”

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Posted 1 month ago

“Bought a nearly $400 battery and was scheduled for installation the next day. The appointment window passes and I have heard NOTHING from anyone. I have to text and then call to find someone to give me an explanation. Never an apology, and barely an excuse of “I don’t know. We can’t find a tech. You’re in a ‘hard’ area (literally right up the interstate from Nashville).” - that was 6 hours ago and I am still sat waiting with NO call back/follow up and a sketchy company holding my hard-earned money. 10/10 would NEVER recommend. Also. I, obviously, still don’t have the battery I purchased in my possession 🎉”

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Posted 1 month ago

“Do yourself a favor and have your car jumped or towed to a reliable mechanic if possible! My car's battery unfortunately died while parked in my garage, I discovered it July 3. I was eager to try the convenience of having it replaced by 1-800-battery.com. Everything seemed to be going great and was updated, via text and email, the battery was ready to be shipped and may arrive before the technician. A link to a branded video was included. Since then, radio silence the automated responses state they are open. I understand it is the holiday weekend but just let me know that. Not one response via any of their communication channels. So frustrating! Still waiting to hear from them over 24 hours later.”

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Posted 1 month ago

“I would definitely recommend the service. It was prompt professional, and the install for my Range Rover was not an easy process, but David B got everything done in a matter of minutes…thank you and I will definitely do business with this company again.”

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Posted 1 month ago

“Didn't even show up. Didn't get battery that was 2 days ago. Terrible experience.”

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Posted 1 month ago

“Tried to cancel the order with ample notice before it shipped. Was told it was cancelled and refunded and I would receive a confirmation email. No email came so I contacted them again four hours later and they said they needed to make sure it didn’t already ship. Status on order was awaiting fulfillment during the whole conversation. Not only did they not cancel it, but 24 hrs later I get a notice that the order shipped. The agent did not cancel it and purposely waited until it shipped hoping I would not initiate a return. Do not purchase from this website or company. Do not expect to have any clarity when purchasing or assistance when you reach out. I am still waiting on the batteries to arrive, to begin the return process.”

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Posted 1 month ago

1-800-Battery is rated 4.3 based on 6,337 reviews