1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,723 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,723 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Can’t really give a positive or negative review. I filled out the online request. Received status updates of acknowledged, dispatched, etc. Received a call not much later saying no techs in my area. Wasted time setting up a service call that didn’t happen. Unreliable.”

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Posted 1 week ago

“My order had to be cancelled due to no availability of drivers. I would recommend not including areas where service can not be provided. Additionally, the item I needed wasn’t the correct item suggested. I was willing to pay more for the right item but couldn’t receive service. Not the best experience. The person who contacted me to keep me updated was very friendly and attempted to help me though.”

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Posted 1 week ago

“The service is excellent. Service is provided the same day. The installer was courteous and did an outstanding job. I would highly recommend 1-800-Battery.”

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Posted 1 week ago

“The person who did the service was very polite.”

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Posted 1 week ago

“The company kept me informed all along the way..Technicion was personable and was successful in installing battery. Very happy with service.”

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Posted 1 week ago

“This company met my needs at a fair price and the technician was amazing and very polite. I would definitely give them my highest recommendation.”

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Posted 1 week ago

“Second time I've used them - great customer service and fair prices!”

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Posted 1 week ago

“Battery dead on a Sunday morning. Within 0ne hour, JW was here and replaced my battery! JW was efficient, respectful, pleasant and knowledgeable .”

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Posted 1 week ago

“Service was prompt and technician replaced my battery quickly.”

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Posted 1 week ago

“I am very impressed by thee service this company provides. After easily placing my order for a new battery on the website they kept me updated on the timeline for the service. The technician ( Bryant ) was very profesional and expediant . If you do not like dealing with dealerships or service centers I can highly recommend Battery.com”

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Posted 1 week ago

“Unfortunately this has not been a pleasant experience and it will be my last purchase from your company. I ordered online, made an appointment, paid for the service and took time off from work to be there for a 12 to 2 appointment. When I didnt hear from anyone, I called you guys at 1:12 only to be told the order hasn't been dispatched yet and it seems like it won't be. It would have been great if I got a call or text from you guys saying that there is an issue I would have not wasted 3 hours of vacation time to sit here waiting for something that will not happen. Very disappointed and angry, my time was wasted.”

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Posted 1 week ago

“Fast freindly and safe mobile service with the correct batteries. Warranty means something as they replaced my defective battery.”

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Posted 1 week ago

“They were 2 hours late for the appointment. But the tech was finished and car was fixed in about 15 minutes. A bit pricey but when you have no other option at the time, it was worth it (except the 2 hour past appointment time!).”

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Posted 1 week ago

“Very good experience within four hours I have a new battery, it was brought to my house. The installer was a gentleman and the people at the main office are professionals.”

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Posted 1 week ago

“I paid over $400 for my battery to be delivered and installed and NO ONE SHOWED UP! I scheduled between 10-12 and to customer service rep just said “I’m doing my best” when I called after 12pm to get an updated ETA.”

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Posted 1 week ago

“Great fast and convenient service. Knowledgeable and professional tech, cheaper than my insurance deductible for roadside service. When your battery dies, highly Recommend these guys”

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Posted 1 week ago

“The end result was a new battery installed correctly, however, communication from the time the order was placed until the installer contacted us was poor. The emails stated that the status was "Awaiting Shipment" the toll-free number repeated that the call was important to you for close to an hour while the option to change to text or call-back did not work. I was unaware of when to be available for delivery and installation until a call from the installer 11 minutes before he arrived. Very poor communication when I am paying a premium for rapid service.”

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Posted 1 week ago

“Excellent service. Abdel was so courteous and helpful.”

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Posted 1 week ago

“I ordered the battery had the appointment set then I got a call the next morning and was told I needed a different battery and it would cost 129$ more...the initial battery cost almost 300$...needless to say I cancelled the order and went with a local company. I know my vehicle needs a new battery and thought this was a great way to get it done and not have to do it myself...big mistake...beware!!!”

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Posted 1 week ago

“Saved my life. Glad to find you! Convenient to make an appointment and select a battery. Technician was on time, (with tracking!) pleasant, and only took 3 minutes. Until next time...”

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Posted 2 weeks ago

1-800-Battery is rated 4.3 based on 5,723 reviews