1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 6,238 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 6,238 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I ordered a part and shipping said two business days. I finally have received the tracking number 4 days later and I won't actually receive the item until 10 days after I ordered it. I would have paid more for shipping or ordered from somewhere else if I had known it would take 10 days. My full-time job is deliveries using my car. I won't ever use this company for car parts again.”

Helpful Report

Posted 1 week ago

“I tried one 800 batteries and I filled everything out and left a note that I would like them to install it and asked if they needed my keys or anything in the note section I submitted my request… After several days I got a response driver assigned, appointment, date, ASAP. They also use the word technician.. all this led me to believe that they would install my battery, as I asked in the notes. turns out all they did was ship me a battery just about a week later, and it sat on my doorstep.! I could’ve gone to Napa five blocks away and bought a better battery at a cheaper price, but I guess I didn’t read any fine print… Delivery only no install!! Never again …. You got me !”

Helpful Report

Posted 1 week ago

“You guys was disingenuous the first time I called about how long it would take for the mechanic to arrive to my house. If I was told it would take between five and 6 o'clock I would understood that. I called at 12:30 that was told 90 minutes. Honesty and business is very important. Once the mechanic arrived, he was wonderful and did his job in a professional manner. I hope this information will be considered with the same seriousness that I delivered it.”

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Posted 2 weeks ago

“Service was fast,easy and well worth the money. The Tech knew his stuff, had me back on the road in lest than 50 minutes. Would reconmend your company.”

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Posted 2 weeks ago

“Rob arrived 20 minutes early and was able to switch out three car batteries in that same amount of time. Got all cars up and running to get them on the road! Thanks!”

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Posted 2 weeks ago

“Jeff was amazing! He replaced my battery and was very professional and thorough! Great job and great customer service!”

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Posted 2 weeks ago

“We were so pleased that there was a mobile service to replace our car battery; however, we were disappointed in the process execution. Prior to completing the online form at 1pm, we contacted customer service and they assured us that the service would be completed in the next 5-6 hours, so we paid online. At 7pm, we called back and were told that there was a slim chance for service that day. The service was completed the next day.”

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Posted 2 weeks ago

“Truly unbelievable experience. I was suspicious of the "buy it and we'll tell you and ETA" so I called the 800 number. I could not believe what I was hearing "Same day .. In most cases within 90 minutes". I took the plunge and indeed a DoorDasher delivered the new car battery within 90 minutes! Exact replacement. Lowest price anywhere. Delivered at no cost (well, tip for the driver). Didn't have to go pick it up. Amazing.”

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Posted 2 weeks ago

“I have never used this service. Exceeded my expectations! I ordered the battery late at night. The only problem is it won't tell you if the delivery would be morning or night. However, they delivered it at 0900 hrs and we were off to the airport by noon. Awesome job! We only did delivery. I can't attest to install...”

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Posted 2 weeks ago

“The tech was great but communication as far as when you receive your services is crazy. I made my purchase for ASAP at 3:30 PM and job wasn’t fulfilled until 9:30 AM the next day. Fortunately I wasn’t in an emergency or it could’ve been a lot worse. Either way they got the job done.”

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Posted 2 weeks ago

“The process was smooth and they took time to get it right. Justin was professional and knowledgeable. The battery that the website had me choose was incorrect for my car so Justin went to a local store and swapped it out for the correct battery.. Justin did a really good job. The only criticism I have is that my appointment was from 8 to 10 and the service was done around 11. Not a big deal for me.”

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Posted 2 weeks ago

“Very good”

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Posted 2 weeks ago

“The Stanleys were pro's, and very nice. They were gone in moments and I have my car back !! Thank so very much and 5 Stars is not enuf so I have bumped it up to a 10 star rating, lol”

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Posted 2 weeks ago

“Excellent communication skills, arrived on time and was very customer focused. He’s an asset to your team!”

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Posted 2 weeks ago

“Amazing. I ordered at 8:30am on a Sunday and new battery was installed by 10:30am. Great service”

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Posted 2 weeks ago

“Really great service, extremely convenient and quick. Well worth the money!”

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Posted 3 weeks ago

“Not a company to deal with. Very misrepresented the service and the person I talked to was rude. Very rude. Don't trust.”

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Posted 3 weeks ago

“Great experience! Super easy. Got me out of a jam.”

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Posted 3 weeks ago

“gREAT SERVIC . sPECIAL THANKS TO INSTALLER.”

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Posted 3 weeks ago

“Very good and friendly installer!”

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Posted 3 weeks ago

1-800-Battery is rated 4.3 based on 6,238 reviews