1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,127 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,127 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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“Terrible.”

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Posted 3 days ago

“The car service provided by 1800-Battery was fantastic. The car mechanic was on time and very professional in dealing with me as a customer. The price was also affordable with the discount code provided. I would recommend this company to anyone.”

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Posted 3 days ago

“Excellent service. I highly recommend 1-800-Battery.”

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Posted 3 days ago

“When was placed and credit card info given, was approved. When went to website to check my order, I received a google message advising me your site had been hacked and hackers were trying to get my info(credit info) I called my bank(wells fargo) to cancel payment to your company and they immediately canceled my card. The reason:(possible fraud). All was done the date of online purchase( 1/8/25). Also, on your order confirmation, there was no phone number I could call, just email addresses.”

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Posted 5 days ago

“Great job, save day service, very professional technician.”

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Posted 5 days ago

“I had problems with the online scheduling. Canceled order and resubmitted. Car is now working and all is good.”

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Posted 5 days ago

“Technician was very kind & knowledgeable. He did a great & quick job.”

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Posted 5 days ago

“Excellent service. The technician was professional, friendly and an expert. Epic!”

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Posted 6 days ago

“It took about 2 hours from the call to 1-800-BATTERY until completion of the battery installation. The man who came to do the work was pleasant and competent. I now have peace of mind that I won't be stranded due to a dead battery in this cold weather.”

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Posted 6 days ago

“The texh was great and the problem was resolved. Very impressed.”

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Posted 6 days ago

“We're at my house same day, technician was efficient and got my battery installed quickly. Everyone was very professional and the customer support was very good. Thank you!”

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Posted 6 days ago

“Service was top notch. Had an issue with the online ordering, but they fixed the issue for me. I will definitely use them again.”

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Posted 6 days ago

“Ordered the battery for my Porsche Macan and it was delivered to my house 3 hours later. Had the install booked for next day, 9 AM, but technician showed up same day and installed it. Excellent quick service !”

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Posted 6 days ago

“Great experience. Fast and efficient.”

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Posted 6 days ago

“Overall my experience was just okay. Ordering the battery and getting the correct fit was super easy, the site walked me through it easily. Placing my order and selecting a time again super easy. On the day of installation we had inclement weather, which caused delays. This was communicated pretty clearly. However, the rescheduling of the appointment was far less simple, communication was not easy to come by, I had to continuously reach out to et updates and a scheduled time, no effort was made from 1800 Battery to get this matter resolved. I don't understand how I was scheduled to be completed on a Sunday, was behind others on the following Tuesday, something doesn't seem correct there. Overall better communication is needed from the scheduling group.”

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Posted 6 days ago

“Amazingly imcompetent company. I had a 12-2pm appointment... no one came. I contacted them, they said someone would be there in 90 mins (4pm.) That came and went. I contacted them again, @7pm I was told no one was coming and if I wanted to reschedule for the next day. No apoligy, and I lost an entire day where I could I have used another company if they would have actually let me know that no one could come.”

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Posted 6 days ago

“Great service. We had 10 inches of snow and more snow and more snow and cold coming. My battery was 6 years old and I was afraid to drive and get stuck. I saw your company on line and called about 9 in the morning and around 3 Elite Smith arrived. He was professional and did a great job.”

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Posted 6 days ago

“Dudes never showed up… they quit responding after being 3+ hours late. Hoping I get the rest of my money back from these scammers”

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Posted 6 days ago

“The Technician Issac was excellent but the follow up was terrible. I called after taking the car for a ride afterwards and experienced multiple issues and no one called to follow up. Now I have to take it to a dealership for analysis because I lost the entire instrument cluster. Google shows hundreds of issues: Yes, it's not uncommon for drivers to notice unusual behavior in their cars after replacing the battery. Here are some potential reasons for this: 1. Electrical System Reset: When a battery is replaced, the car's electrical systems might reset. This can lead to temporary issues such as the radio needing to be reprogrammed or the clock needing to be reset. 2. ECU Relearning: Modern vehicles have an Engine Control Unit (ECU) that may need to relearn certain parameters after a battery change. This can cause changes in performance until the ECU adjusts. 3. Faulty Connections: If the battery terminals are not connected properly, or if there's corrosion, it can lead to poor electrical connections, causing various electrical components to malfunction. 4. Compatibility Issues: If the new battery is not compatible with the vehicle's specifications, it can lead to performance issues.”

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Posted 1 week ago

“The battery prices, when considering delivery and installation, are very reasonable. My appointment was same-day and everything ran smoothly. The technician was on time, courteous, and treated my vehicle with respect. The installation was efficient and made the inconvenience of a dead battery seem like nothing.”

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Posted 1 week ago

1-800-Battery is rated 4.3 based on 5,127 reviews