1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.29

4.3 Rating 5,571 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,571 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

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English

“Service was great and got my battery replaced quickly.”

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Posted 1 month ago

“My battery was completely dead and I couldn’t even jumpstarted from another car. I need it in a brand new battery. I called at 9 AM and by 11 AM. I had my new battery installed. They were very professional. They did a great job.”

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Posted 1 month ago

“The website was easy. On installation day, I rcvd a text 20 min b4 the appt that had a GPS map showing my installers location & continually updating me on how many minutes b4 he will arrive. Loved that! James, my installer, was professional, friendly & knowledgable. He went above & beyond b/c my battery was in my trunk. I didn't know that so ofcourse it was full of "stuff". He took everything out with a smile. Very nice guy. I highly recommend this service!”

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Posted 1 month ago

“While the technician assigned to replace my car’s battery was very nice, I had more than one communication issue with 1-800-Battery. I originally scheduled my appointment for Sunday, 11a-2p. That appointment time came and went, and I had to reach out to customer service to figure out what happened. The representative on the chat was so slow to respond to each of my messages but finally said there was a problem with dispatching my order and that they’d have to move my appointment to Monday between 8a and 10a. Fine, but why hadn’t anyone reached out about this issue and needing to reschedule before I did? So Monday morning I get a text saying 1-800-Battery is on the way and the tech will arrive in 42 minutes. 3 hours later, still nothing. So again, I have to reach out to see what is going on. I messaged again to ask for an updated ETA and get a response from the tech saying he texted this morning and because he didn’t get a response from me, he thought I was unavailable and skipped my appointment. There was absolutely NO indication in any communication I received that said I needed to respond or confirm, just that the tech was on his way. How was I supposed to know I needed to respond?? It read like an automated text and didn’t ask for any kind of response. So much of my time wasted. To top it all off, the tech dropped one of the bolts for attaching the car battery and wasn’t able to locate it so now I have another to-do on the list. Why wouldn’t a car battery tech carry extra bolts? The whole experience was very frustrating, especially the lack of clear communication from customer service.”

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Posted 1 month ago

“Im very much satisfied and happy I found this company especially on a Sunday. Thanks again”

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Posted 1 month ago

“Nice kid. Answered all my questions. Would recommend this service to friends and family.”

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Posted 1 month ago

“Great reliable service at your door. I highly recommend it”

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Posted 1 month ago

“Great service, speedy, my schedule, great tech, good product.”

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Posted 1 month ago

“My technician (Aristotle ) was very professional and courteous. He was very knowledgeable and quickly completed the order promptly (5/5) rating.”

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Posted 1 month ago

“1st visit on time, done quickly. VERY GOOD. Battery dead in 2 weeds. Replaced..hassel with service refund. 1 hour late. POOR. 2 weeks later, replacement battery DEAD again. Denied waranty. Hassel. Came out and tested battery. DEAD. Replaced. Have not returned the service fee. Won't return calls. HORRIBLE customer service. VERY POOR. How about honoring you word.”

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Posted 1 month ago

“The price was a little high but when they come to your house it is awesome. Ivica the technician was excellent and he was outta there in no time.”

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Posted 1 month ago

“My delivery and installation tech was amazing! He was punctual. He was knowledgeable. He took care of me so quickly and informed me of things I didnt know about my car battery. He was great!”

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Posted 1 month ago

“seems like because Battery was still in warranty they made me wait and wait longer, NO communication at all waited online forever then call dropped. i had to go buy my own battery and install myself, could not wait no longer. very poor service. never will call again.”

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Posted 1 month ago

“Excellent service.Hopeton did a great job and It was nice to have a real professional technician install my battery. Would highly recommend in the future.”

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Posted 1 month ago

“excellent service, great communication and prompt/on time.”

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Posted 1 month ago

“I just bought the battery so it is too early to tell how the battery is. The service tech was on time, knowledgeable and efficient. I also like the notification the company sent me all along as the tech was arriving to my home. It added to the "safety' factor for a single female like myself. I appreciated that.”

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Posted 1 month ago

“I was supposed to receive my battery on July 14, 2025, within two hours, but I never received it. I called and they rescheduled for my battery to be delivered on July 15, 2025, between 9 AM and 11 AM, but that did not happen either. I called again this morning at 10:30 AM since I did not hear from the driver. I was told that they only have one driver. I'm very, very disappointed and will never use your company again.”

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Posted 1 month ago

“Great service and fair price”

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Posted 1 month ago

“Superb service!”

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Posted 1 month ago

“Fast and efficient! Will give AAA much competition!”

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Posted 1 month ago

1-800-Battery is rated 4.3 based on 5,571 reviews