1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.26

4.3 Rating 4,483 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 4,483 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

Write Your review

Tell us how 1-800-Battery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best technician I ever had for a while. Highly recommended!”

Helpful Report

Posted 2 months ago

“Excellent Service! Very please with service and the Tech. A bit on the expensive side but I really had no other option and happy they were there to help, Thank You”

Helpful Report

Posted 2 months ago

“Did a really good job.”

Helpful Report

Posted 2 months ago

“Battery was the correct Amperage, but the wrong physical size for the car. This meant that the technician had to spend several hours trying to squeeze it in to the battery box (the problem probably being the shoulder was too high compared to the OEM unit). So the battery is installed, but the protective cover plate is unable to be screwed down properly, and the anti-movement support bracket is not installed at all. The technician did his best, but the overall job was not satisfactory. At least the car starts and goes properly!”

Helpful Report

Posted 2 months ago

“I really don't know if what I'm writing is going to be read or not... but I feel really scammed. I bought a battery for a BNW with a total cost of 465 dollars and they sent me another one of lower quality and when talking to the seller He told me that if I didn't want it I had to pay 90 dollars to send the technician, he didn't give any solution, unfortunately my urgency made him accept the battery, I think it's all a big scam and manipulation so that the customer is forced to Accept, I will never buy again, much less recommend to anyone, very bad job.”

Helpful Report

Posted 2 months ago

“Appreciated the prompt service directly to my home.”

Helpful Report

Posted 2 months ago

“My old car died twice in one week. I knew it was the battery. Turns out not only did I have the wrong type of battery in my car but also a very old one as well. The Technician showed up on time and was very courteous. Explained a few things and left all in under 15 minutes or less. Yay! 😁”

Helpful Report

Posted 2 months ago

“I was totally satisfied with the servie provided. I would highly reccommended this company to everyone and will certainly use them again. Updates kept me informed each step of the process”

Helpful Report

Posted 2 months ago

“It was a very quick, pleasant experience. Two hrs from scheduling to completion of instillation of the car battery. Tech was very pleasant and professional. It was my first time using this service, and I would definitely use them again.”

Helpful Report

Posted 2 months ago

“This was the easiest purchase and install I have ever experience. The whole process was so flawless and professional I would recommend the service to everyone. Linda D”

Helpful Report

Posted 2 months ago

“Rob was polite, quick, friendly and knowledgeable.”

Helpful Report

Posted 2 months ago

“Excellent and responsive. Really appreciate their help!”

Helpful Report

Posted 2 months ago

“James the technician saved me from canceling my order. My order was delayed a day due to technicians not wanting to work Super Bowl Sunday!!!! Not good for a 24/7 company. James told me he was available Super Bowl Sunday but, received no orders! The scheduling system is horrible!!”

Helpful Report

Posted 2 months ago

“Installer did a thorough job and was very helpful.”

Helpful Report

Posted 2 months ago

“I ordered a battery to be delivered and installed in my vehicle in March 2023; I am mid-60s and a single woman and can not do it myself. They did not show up, and at the end of the day sent me a cancellation email. No problem, I'll buy it somewhere else. BUT, they did NOT refund my $325. I have called and emailed 4 times over the last 10 months and they all say the same thing - "someone will call you back within 24 hrs". No one ever calls back. I filed a report at https://reportfraud.ftc.gov because I am tired of chasing them. Be very very careful about giving these people your money - they are dishonest and apparently enjoy taking advantage of seniors who live alone.”

Helpful Report

Posted 2 months ago

“Great service”

Helpful Report

Posted 2 months ago

“Great service.”

Helpful Report

Posted 2 months ago

“Excellent service, the man that came was punctual, polite and a professional. Will use you again!”

Helpful Report

Posted 2 months ago

“5 out of 5! Called in the AM, phone rep was super helpful, answered all of my questions and set up a service visit. Borys showed up at our home within less than 2 hours with a new battery! It was not an easy install (2000 Merceded ML320), but he stuck with it, and did a great job. I highly recommend 1800Battery!”

Helpful Report

Posted 2 months ago

“Excellent Service. Arrived ahead of schedule and very thorough. Would use again.”

Helpful Report

Posted 2 months ago

1-800-Battery is rated 4.3 based on 4,483 reviews