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1-800-Battery Reviews

4.3 Rating 5,234 Reviews
81 %
of reviewers recommend 1-800-Battery
4.3
Based on 5,234 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read 1-800-Battery Reviews

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous
Anonymous  // 01/01/2019
he was excellent, very tentative, good mannered
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Posted 1 month ago
Went through the website on Sunday for an appointment. They called me and said they would be here between 9:00 and 11:00 on Monday. At 18:45, I went back to their website and started a "chat." They told me they were behind due to the weather, and they would be here at 9:00 Tuesday. They called me around 16:00 Tuesday and said they would be here at 9:00 on Wednesday. At 18:00 Wednesday, I canceled the order. A few hours late due to weather I can understand, but there's no excuse for being more than two days late. Poor communication, poor planning, poor management. Do not use.
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Posted 1 month ago
Ordered a new battery with home install in Arlington VA for my Mercedes ML350 on a Thursday to be installed on Saturday. Technician showed up at 10 and by 1pm he still was unable to get the old battery out. He was asking my teenage son for help. He then leaves the car without a battery hooked up, car was running prior to the technician showing up, battery area tore up and car no longer able to run. I had been in touch with customer service during the visit who assured me that they would have another technician out the following day. The following morning I called at opening and they are very sorry but they don't have a technician in my area until Monday. Unacceptable to leave me with a car that no longer works thanks to a technician that had no idea what he was doing. I cancelled the order and got another company out that day to fix their mess. DO NOT CHOOSE 1-800 Battery.
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Posted 1 month ago
Great service and professionalism. Thank you!
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Posted 1 month ago
We so much appreciated this service when my battery died. Our technician Kevin Hargrove, was very courteous , efficient and professional. He arrived when expected and diligently got to work. The communication was pretty good and we especially are grateful for the visit when it was snowing and very cold. Thank you, and our thanks to Kevin, for a job well done😊💫
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Posted 1 month ago
I was very happy with the technician who installed the battery. He did an outstanding job! I was very happy with the whole process with 1-800-Battery. Thank you
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Posted 1 month ago
The service was excellent. They arrived promptly and worked diligently and got our car running fast.
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Posted 1 month ago
Jeff Walker was very nice. Explained everything. He taught me several things about my car and the battery I never knew! Excellent service!
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Posted 1 month ago
I needed a battery replaced in my daughter’s car and I was out of town. They were onsite within 2 hours of placing the online order on a Saturday!! Amazing service.
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Posted 1 month ago
Great concept to come and handle battery replacements by visiting the vehicle. Because some problems with a bad battery relate to voltage regulator or perhaps other issues which I don't know, it would seem simple enough for your to add this service of checking the alternator. Hope this is useful.
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Posted 1 month ago
Technician was courteous, polite, timely and informative.
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Posted 1 month ago
I loved this service. Quick and easy to find the battery I needed at a reasonable price. Having someone come to my house and install it was great! Young man who came was wonderful and a great representative of the company. Service in coming to my house was quick and I highly recommend.
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Posted 1 month ago
The battery was delivered and installed in a timely fashion, but when I restarted my car the check engine light came on. It is not a reset issue either, but has remained on. Something was not done right.
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Posted 1 month ago
Great Job!
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Posted 1 month ago
Great overall
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Posted 1 month ago
Arrived very quickly, and the whole thing was easily accomplished. The tech was very cordial, good conversation, and -rofessional. I'm so impressed. This was a good value as well. Will recommend this service to my friends and family, Mrs. O'Malley
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Posted 1 month ago
Kevin delivered and installed my new battery… absolutely amazing service! ⭐️⭐️⭐️⭐️⭐️
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Posted 1 month ago
They were Quick and on time. Great work Ismael, thanks
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Posted 1 month ago
My stepson's car's battery died and wouldn't take a charge. We needed a new battery. Luckily the car problem happened at home, so, we looked on line and read about 1-800Battery.com. I called the number, spoke to Joe, giving him the car info. He said he'd have the right battery for the car,scheduled a technician for later that day, between 8am and 10am. The tech was slightly delayed, but still arrived by 11:15am. The technician did exactly what was advertised and after about 20 minutes we weee able to drive the vehicle. The whole experience was super easy, and the service was great. Highly recommend 1-800-Battery.
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Posted 1 month ago
I give it a 4.5 only because I got them on a very cold and busy day and the service was a little slow. Aside from that everything else was a 5. Therefore I gave them a 5 because I really believe that they tried to get to me as fast as they could. However this is not who I would call in an emergency.
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Posted 1 month ago
1-800-Battery is rated 4.3 based on 5,234 reviews