1-800-Battery Reviews

Name: 1-800-Battery
Rating: 4.28

4.3 Rating 5,662 Reviews

81 %

of reviewers recommend 1-800-Battery

Company Reviews

Metrics

Info

4.3

Based on 5,662 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About 1-800-Battery:

1-800-Battery is the largest Battery Marketplace in North America. We have over 100,000 location, 10,000 products, 1000's of installers, all at the best prices and most service options available.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast service!! Quickly replaced a battery that died on a Friday evening. Would definitely use again!”

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Posted 1 month ago

“I did indeed order a battery from 1-800-Battery! It was a pleasant experience and the order was taken in a short time and the man was very pleasant. They help me get the right battery and I paid for it and I also paid the core price to keep the dead batteryto take back to the store I bought it from. Which I was happy that they let me do that. Ezekiel is the man who came out with my battery the next day and he was truly a very pleasant man and took the time to explain things to me and answer my questions. He made sure that the battery was installed perfectly and my car was running good before he left. It was a very successful experience for me and I would definitely recommend my friends and anyone who needs help and don't have anyway to get help! Very nice people work at 1-800-Battery! They get 10 STARS The delivery took a little longer than expected but that was not a problem for me and once he got here he did a superb job!”

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Posted 1 month ago

“Man got blood all mover my Mercedes and blew up my alternator”

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Posted 1 month ago

“Because my battery died over the weekend, I wasn't sure I could get it replaced before the start of my work week. Fortunately, the car was in our garage at home, so no need to rush. I used the online portal to request a battery that best met my needs. Communication was prompt and I received updates as my request moved through the process.”

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Posted 1 month ago

“I'm not gonna lie, I was quite skeptical at first. But when the driver arrived and installed my battery, I was amazed by the service. It was hassle free and the guy was so nice. The purchase was worth it. They came to my building's parking and installed the battery with ease. I just hope after sales service is as superb the moment you're after customer service.”

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Posted 1 month ago

“The service is greatly appreciated as a single person with health challenges.”

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Posted 1 month ago

“Awesome. Lawrence Wallace -- the technician -- was courteous, respectful and friendly. He made it a good experience.”

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Posted 1 month ago

“Your servive rep was very courteous and efficent. Job well done!”

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Posted 1 month ago

“Josh was my installer and the installation on a Pontiac Solstice is very complicated with the removal of a fender side panel necessary for the installation. Josh was awesome. Install went very smooth and I am completely satisfied with the service and would recommend Battery.com to anyone.”

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Posted 1 month ago

“Awful company and service. I contacted a battery replacement for 3-5pm and they couldn’t find a technician at all. I don’t need to explain all the headache this will cause me.”

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Posted 1 month ago

“The battery "warehouse" arbitrarily substituted the battery with one that did not fit our vehicle Required an extended amount of time for the tech to obtain approval to exchange the substituted battery for the CORRECT one Installation was performed incorrectly. Although the car would start, the check engine light was now on and would not reset. Additional and expense incurred to have the diagnostics performed that confirmed several wires were either not connected or incorrectly connected causing the check engine light to remain on. 1800Battery takes advantage of people in a predicament with few options by charging significant fees but performing sub-standard (at best) service. While we appreciate the time and patience of the tech, his inability to install the battery properly could have had significant consequences in addition to the added expense to correct his work. SHAME ON 1800Battery!”

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Posted 1 month ago

“Handled every aspect of the situation and did everything the same day.”

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Posted 1 month ago

“I recently used 1-800-Battery and had a great experience. The technician who came out was very professional, efficient, and knowledgeable. He handled everything smoothly, explained the process, and had me back on the road quickly. Excellent service—I would definitely recommend them to anyone in need of a reliable battery replacement!”

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Posted 2 months ago

“Prompt courteous and friendly service”

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Posted 2 months ago

“Installer was excellent!”

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Posted 2 months ago

“Serviceman arrived ahead of schedule, was very informative and did quality work.”

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Posted 2 months ago

“Very Pleased ,thank you”

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Posted 2 months ago

“It's very good, ordered Friday, completed Saturday, it's so fast and professional.”

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Posted 2 months ago

“Boris delivered and installed my new battery. He was polite, funny and personable. He was quick and efficient. Kudos to Boris. Merry Seward Seattle, WA”

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Posted 2 months ago

“This was not the best process. I placed an order for a battery by VIN lookup. At the completion the status updated to sent to fulfillment. Nothing on the site let me know that the facility was closed and the order will be filled in the morning when they open. I was at work, and waited. Then I called when it was getting close to closing, I was on hold for 17 minutes. I then initiated a text conversation. I then received a text notifying me that I reached the business after hours. Also, that dispatch can take up to a few hours and the battery could be dispatched without the tech. I then put in the notes that I was going to try to get home, and would need the battery and installation at my home. The following morning I received an email update that the battery was dispatched. I called the dispatch center to make sure that the battery was coming to my home. The rep told me that even though I ordered the battery with a VIN lookup it was wrong. And told me the replacement. So the initial battery was canceled. There were several mishaps here to an already stressful experience. Please update your prompts on text and ordering site. Technically I would still be at my job waiting for the battery.”

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Posted 2 months ago

1-800-Battery is rated 4.3 based on 5,662 reviews