It was Sunday and I had a dead battery and was at the office. I was in direct need of a replacement, After googling found this company and thought let's try it. I ordered a battery online to fit my car for 250. Got called back and because the auto has a start-stop the price was 450 because of a different battery. Normally I would check this but I was in need of quick service. After googling the battery afterward it was only a bit more expensive than told. This is not right. Also when the mechanic came, very friendly guy, he clearly never had changed a battery in a Ford Escape. I even told him how to do it and eventually helped him to make sure he got home in time. It took him almost 3 hours..... I felt so sorry for him :-). I think next time I just call a friend to get me the battery and get it done for 150 dollars and within 30 minutes. Was a nice try but never again.