C.R. Huntington, NY This is a 'hit' or 'miss' operation judging from the reviews . . . if they are legitimate. My car would not start at my residence. I found 1-800-Battery on web. They advertised they serviced a stalled car at any location. I called on 12/6, spoke to CHRIS, and paid 'up front' for battery (which was a mistake). Installer was available (outside contractor - 'TOP LOCK') and he did a good installation (I think) as I really don't know what model Exide battery (crank capacity, warantee time) was installed. I was led to believe by CHRIS at 1-800-Battery that I purchased a 'new' battery, but I now believe I was given a 'refurbished' battery, which shouldn't have cost so much. This is obviously why CHRIS (who processed my order) refuses to email me the warranty and specs he promised. These idiots refuse to speak to you when you call. The phone keeps ringing or goes dead. However, Jason finally took my call when he thought I was a 'new' customer, but refused to connect me with 'CHRIS' and hung up on me twice!! (I finally managed to receive an email confirmation of the P.O. - 12/7 - MINUS the info I was looking for). In frustration, I did further research on web and found a page where 'they' (1-800-Battery) advertised a SX65 Exide battery for $224.99. This included installation. Does this mean I paid $224.99 for the battery . . . the battery they refuse to define (new or refurbished, crank capacity, or warantee time)? 'They' - (Chris, Jason, Tim) have jerked with me for two days, avoiding my calls and refusing to send me the promised specs on the battery I purchased. 1-800-Battery (Greenlawn location) and their outside contractors are con-artists. I intend to look under my hood to check what battery was actually installed. I will then escalate this matter further and report their ignorant and evasive tactics to the proper authorities. I should have 'checked them out' before doing any business with them. I do not recommend their services.