I would give a 0 if possible. I hired Jan 3- they were supposed to arrive at 11am- by 4pm ish they showed up without the correct battery- came back by 6pm put it in. It lasted a week of making weird sounds before having to be jumped again. Aaa had to come out and jump it. It died the next day. When I got back to town, I called the company, someone was supposed to come out Feb 2nd- no show- several calls later he shows up on the 3rd doesn’t knock to let me know he’s there or anything - apparently the wrong battery was installed … and apparently y another battery was put in and I was charged am additional $99!!!! Well guess what? I go to start it the next day.. guess what won’t start because the battery isn’t installed correctly…. I call and was put on hold for over 30 mins.. worst customer service and worst company ever!!!!! I want my full refunds!!!!