I asked about the process ahead of time. Booked my appointment and paid. Got a call the next day saying I’m out of range. Then told there’s no technician by the same associate. He refused me a manager and a different associate who could possibly help and hear my concerns saying they’re with a customer then saying he thought they were in the store but they left. Terrible customer service and don’t make excuses. Re train him and do better.
2 years ago
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