Technician was great, was he arrived. Place order for battery at 730am. Said estimate was 120 minutes, but also had a 3 hour window. After 3 hours I try to reach someone. Chat online is painfully slow, 30-45 minutes before someone responds, and calling left me on hold for several minutes. I'm not sure how such a great idea, and great service could have such a massive gap between expectation and experience. Extremely disappointing that what I expected as 3 hours or less turned into an 8+ hour ordeal.
2 years ago
1-800-Battery has a
4.3
average rating
from
5,435
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