I called and they came and installed new battery. The guy had to jump it to get the car to start. He said just drive it around for a while and it will be fine. It started twice then it needed jumped. We took it to our local service center and he checked everything else since it was a new battery. Finally he took out Battery and put one of his in and it worked fine. He said it was a bad battery. So I called 1800 Battery and explained and they said since he took it out it voided the warranty. I said he had to, to see if it was the battery. They didn't care. I told them I could give them back their battery and they could check that it was bad. Very unhelpful. So I spent almost 300.00 for a bad battery. I would not recommend.