I gave it 1 star only to leave a message. I purchased a battery less than a year ago, and it was giving my car's computer notice that it was registering at a very low voltage and I should service it ASAP. I called and spoke with a representative; I was told that a technician would be sent to address the battery issue. The technician said the battery didn't like the cold weather and was a fluke. Just drive my car for a while to build up more voltage. The alternator works at 100% and revitalizes the battery once the vehicle moves. I took the car for a longer drive, and the battery seems fine now. However, I was not told I would be charged a service charge of $100 even though the battery was under warranty. I have tried multiple times to speak with a representative from 1800 Battery regarding the service charge, and no one can help me. I will not recommend this service to anyone. I am now going to have to dispute the charge with American Express. I am very unhappy about the service and warranty that I was told came with the battery purchase.