I got scammed by this company. They replaced my battery and everything went well and then the battery died just about a year later within warranty. They replaced the battery under warranty and told me I wouldn’t be charged. 10 days later my card was charged $99. I called customer service and they said it was an accident and sent me a confirmation email that the $99 charge was cancelled. It has now been 1 month and I never received a refund. I have called back weekly - last week they told me the refund was already issued. Today they told me it was not yet issued. Also takes about 20 mins on hold to get in touch with customer service and that’s the only way to contact them. Long story short - they will “accidentally” charge you for services you did not order or receive, and they will NEVER refund you.