Mark W
Back in August my car's battery died and I called 1-800-Battery. A young man came to my condo and changed the battery out. Everything worked fine the next day but the day after the car was totally dead. I had it towed to my Lexus dealer and was told by them that the battery would not hold a charge. I called your company and was told that a tech person would go out and check the battery. But they would charge me $105 if the battery was ok, but if the battery needed to be replaced there would be no charge. The next day I was called by the Lexus dealer and was told the that the tech person from your company had replaced the battery and the car was ready to be picked up. Today I got my credit card statement and the charge $105.44 was on there. I want the charged reversed since I was told it wouldn't be on there in the first place. Thank you, Mark Wilson
1 week ago
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