My technician Orlando was great, very professional, took care my battery replacement with ease. I could not have asked for a better technician. However, your company provided the wrong battery one that was weaker. I purchased a battery with 800 CCA and was provided one with 700 CCA. I am awaiting a potential refund. Your customer service reps were not particularly helpful and told me that despite my purchase of a 800 CCA battery the fact that I was provided with a battery above the required CCA of 600 for my vehicle that was good enough. I hope this issue can be rectified or I would have to take future business elsewhere.