When you send your child off to college and something goes wrong, you feel helpless. My daughter’s car was in need of a new battery and hers was so bad, she couldn’t drive to get a new one installed. I found this company online and was so happy to get this scheduled and completed. The only complaint I have was the misleading prices. I had picked a battery online and paid for it. I called before I clicked submit on my purchase to ensure I was doing it correctly and ensure the timeline fit my daughter’s schedule. After submitting payment, I received a call back stating I did not pay for install which was double my initial payment. I felt stuck and made the additional payment they requested. Once billing was taken care of, everything went smoothly. Jake was out delivery and installation specialist and he was kind, knowledgeable, and friendly to my daughter. I stayed on the phone with my daughter to ensure her safety, and Jake was professional who quickly got the job done! I would recommend him to anyone. I would tell all to watch closely to what they are paying for so they aren’t surprised when additional payment was necessary. Jake was fantastic and made up for the billing error!