Ordered a regular acid battery via the web. The merchant called and said the acid battery is not the correct battery for my car and did an upcharge for a gel battery, but when the tech came out, he brought with him the incorrect battery (acid battery). In addition, my car battery is located under the driver's seat. The tech took out my seat, installed the incorrect battery, and left without putting my seat in properly. The following day, I went across the street to Firestone and had them put in the correct battery, but because they are not a repair shop, they left the seat (wobbly) the way this merchant put it back in. The following day this merchant was to come get his battery but did not show up. He then showed up on Monday without the tools to fasten down my seat properly. I have been provided lie after lie. Charged ($50.29) for an upsale and ($401.24) from Autopartscom Inc. Both are for the same product. Both need to be refunded for incorrect product. Three weeks later, I am still fighting for a refund.