Excellent service !!! I am absolutely amazed at their improved customer services levels and also their top notch excellent central heating engineers. I have been 247 customer for many years, I am one of those who would voice any bad experiences and raise it as a complaint with constructive feedback, if the expected service levels are not met. To my amaze, unlike many other companies, I am happy that they have taken them onboard and their customer services, be it booking a emergency claim, to having an engineer visit the properties, arranging suitable appointments with the tenants etc, they have absolutely surprised me in the past 2months. They have been quick in responding to sending out someone to check and resolve the central heating and plumbing problems that I have had at few properties. Companies like 247 not only make my life easy as a landlord but also the tenants don't have to live in inconvenience for too long, especially when the weather is getting colder. The engineer Nick who attended my own house boiler breakdown was extremely courteous, not bothered with the extent of work needed to be done. He was very polite every step of the way, constantly reassuring us that he would make sure the heating would be back on before he leaves or would make sure it is resolved as soon as possible. He took a lot of care, fixed every problem and if new parts were needed, he had them with him. He did not leave a mess but cleaned up after his work. After experiencing many companies emergency covers & for many years, he was one extremely diligent, efficient and polite engineer I have come across. This shows 247 are striving to make sure their services are excellent. This shows what an tremendous job they are doing with their vetting process by recruiting such experienced and amazing engineers. I am one extremely happy customer and look forward to being 247 customer for many more years to come.