We had an engineer round to service our 2yr old boiler which was otherwise in good working order. A few hours after servicing, boiler completely stopped working. We phoned 247 and the same engineer turned up. Clueless and unhelpful. He kept apologising and it was obvious he knew this was all his fault. He said they would have to call an electrician but 247 insist we would pay for it as we have not purchased electrical cover!!! A useless company that does not take responsibility when they have obviously done something wrong. Either way, no electrician has turned up. This is 3am and we are all shivering. Second day without heating in this horrendous weather with young children in the house. Avoid 247 at all costs. We are taking this up. You are not getting away with this!!