I have unfortunately been a customer with 247 for some time as a landlord, during which they have changed the price without warning and introduced excesses without warnng. I tried to change to another provider but it turned out 247 provided the service ! I have now got to the point of trying to cancel my policy because I have sold the property. I am now 25 minuites into the call to cancel the policy. It started calmly and culminated in the agent refusing to cancel the policy.They kept offering me 2,then 3,then 4 months free for a flat I don't own ,the conversation went round in circles and ended with me fuming and swaring at him(which I hate myself for) but I was not leaving that call till I had confirmation of cancellation and an email. I do not trust this company- you have to give them 30 days notice ,in the end I have still paid for next month that I dont want.They are unbelievably difficult to extract yourself from,have a none transparent pricing policy and the the service they offer is at best average.BTW you can't cancel by any other means than by telephone.