Avoid at all costs , had a leak last night water gushing from the stopcock in the wall, could not get hold of a 24/7 company! When I finally got someone on the phone they said they will contact within 24hours, my house is being flooded and I am meant to wait up to 24hours for a call back. If a flooding house is not an emergency I don’t know what is! They also suggested on the phone that a leak might not be covered , the whole policy was about covering this type of thing. Let’s see if a complaint gets anyway as I had to pay for a plumber to come out to fix straight away.