A standard gas appliance check for a rented property took 6 months for the company to undertake at which point the current gas certificate had expired as 247homerescue cancelled 5 gas engineer appointments. My tenant was very unhappy as she had taken a day of annual leave from work to wait for the engineer each time. Customer service was consistently poor as they failed to respond to my various complaints until I escalated it myself and insisted on speaking to a senior operator. I canceled my year's subscription and received three month's subscription fee back as I repeatedly complained. Extremely poor customer service. I would not recommend their services to anyone.