This is the first time I have used 247 spares, and the response I received was excellent but I was to eager and responded to the first call I received on my mobile the price I was quoted was £40 + vat no mention whatsoever of £10 postage, so I am deeply disappointed to find I have been charged a total of £60 when I was expecting to it to be £48. even more annoying is the fact that I received a call shortly after from someone only a few miles away from my post code who offered me one for £ 35 if I collected it from him. So I will try and contact the supplier and put it to them but I don't feel I will have any joy. But overall I would use 247 spares again, but be a bit more careful who I deal with. At this time I am still waiting for my part to be delivered, hope I am not disappointed.