The concept of 24/7 is brilliant and I have no argument with them at all. What I would say is that as somebody who knows nothing about cars and engines, I felt the garage that I ultimately bought my engine from took advantage of this and I didn't get what they said I would - I asked if engine was complete (which is what mechanic told me I needed) they said it was apart from turbo but when it ultimately arrived it was a bare engine. When we contacted them they said that was all they did. I feel that there should have been more dialogue as I am sure they knew I didn't have the knowledge. I would use 24/7 again but ask more questions before purchasing.