I entered my requirements several times and had about 6 quotes. I entered all relevant information INCLUDING the part No. Listed are some of the excuses I got;
1) we have the part but its the wrong part number, Well why quote then ?
2) the quote we gave you (£120) was computer generated, the numbers don't match but we can obtain one for you for£420
3) Yes we have the part though we are busy and it will take 5 days to reach you (Monday 18th). I paid £175 to SAS spares. On the day of delivery I got a phone call 'unfortunately the part is corroded, we will give you a refund and despite promises that the refund would be in my account by the Wednesday 20th (which it wasn't), I phoned them only to be told that it will be at least 6 more days....next Tuesday 26th before the money is refunded.
4) Yes we have the part, I will get my colleague to remove it from the car. I will phone you back in 20 minutes. 3hours later I phoned them, 'Oh sorry, the part number doesn't match'., thanks for the phone call then
I finally managed to get one from Nottingham through 24/7 spares but I am to say the least disappointed with the professionalism of the people you use
9 years ago
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