After filling out my car details and requesting quotes on www.247spares.co.uk, I was sent a number (which I later discovered is premium rate) to call and order. At this stage the customer has no information on the actual supplier of the parts, just this rip-off phone number. In fact, you don't discover who the supplier is until you have placed and paid for your order. In my case the supplier turned out to be Sheffield Motor Spares, Grange Lane, Sheffield S5 0DP. Incorrect parts were sent by Sheffield Motor Spares so I contacted them directly (as advised by 247 Spares on their website). I spoke to a character called "Jack" who subsequently strung me along for three weeks, telling me variously that he had sent replacements, would refund money, had broken one of the replacement parts he was supposed to send, would part refund me, would send a courier to pick up incorrect parts - you get the picture. I called him many times and was consistently lied to. Very frustrating. After realising that I was being ripped off, I did a simple Google search for Sheffield Motor Spares and was met with dozens of terrible reviews, many mirroring my experience. So... Sheffield Motor Spares are obviously crooks, BUT, the massive problem with www.247Spares.co.uk is that they clearly don't vet their suppliers (not even a Google search?!) and as mentioned above, don't give the customer a chance to do so either. The only way to take issue with 247 Spares is to open a dispute through their website. This is essentially firing an email into a black hole. I tried several times to elicit a response but all you get is this automated reply: "Your dispute/update has been received and will be reviewed by our support staff in the next 24-48 hours." And that's it. No response. So to reiterate, DO NOT USE THESE PEOPLE!