We ordered a RGS-2 scooter for my daughter for Christmas. Delivery was very quick, we ordered direct through the website. My daughter loves it, especially the light up wheels. She uses it nearly every day and we have had no problems yet. Only thing I would have liked is an adjustable handle bar, this one only has one lockable height setting, I believe this has been rectified in the newer model. Also the base board that she stands on was a bit slippy but we stuck some grip tape on it which is much better. Apart from that it's a great sturdy scooter, a bit heavier than other scooters but I found this was better as my daughter falls off on her friends micro scooters which are lighter and tip more easily. Would purchase again and have recommended to friends.