I purchased a glove that cost twice as much as a store-bought one, expecting higher quality, but within just a week, it developed dye stains. When I reached out to customer service, instead of addressing the issue, they asked if I used leather conditioner to remove the stains—completely missing the point. I was frustrated by the lack of seriousness in handling my concern. Given the price, I expected much better quality and support. Very disappointing experience.
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