“Ok. Just WOW!! Ordered my Grandson a custom glove before Christmas. It took awhile to receive because theses guys are so busy. I mean it was truly custom, colors, lettering, name, symbols, phrases...the works...including custom binding colors and bag. Every component, chosen for its special meaning, perfectly completed! Did I say WOW!! Its a work of art!! The most amazing glove I have ever seen!! I'm so impressed and my Grandson was absolutely joyful!! Thanks 44, your amazing!!!”
“Ordered pre thanksgiving, and yet to receive my order. I just hate that they give automated responses to everything, can’t get a hold to a live person. Very frustrating and bad practice……”
“This company is terrible. Absolutely zero customer service. You’ll never find an actual human to speak with. I ordered 2 gloves for my son’s first Christmas. Only one glove was shipped so now I have a kid getting nothing under the tree. This is a one and done experience for sure. I’m gonna stick with Rawlings.”
“Looks good blue leather is a little brighter but its ok ordered 12 inch pocket too shallow poorly shaped good web looks good and hides pitches better to get a Wilson a1000 or Rawlings gamer xle if you want a custom glove for same price”
“I placed my order for my glove on October 7th. It was a 5-6 week lead time. It’s now been 8 weeks and my glove is still showing prepping to ship. You cannot reach anyone in customer service and have to email for any response that takes multiple days for a response with it being very generic responses. I’m not happy at all and this experience for me has been a nightmare. I could’ve spent $300 on a A2000 and had it already. I’ll never order another glove from 44 again. If I could rate 0 stars I would.”
“The glove takes soooooooo long to break in. Leather will last forever but you better have the patience to break it in because you will be waiting a long time to use it in a game.”
“I reached out to customer service with an issue on a glove my son purchased from them. It was not the company's mistake. I had read the rules on custom designs and was prepared for "we can't help you as that it states on the return policy". What I needed was a little guidance. Within 20 minutes of sending that email, a lovely agent named Kelsey responded. She provided all the information I needed to fix the issue and even went above and beyond with a gift card. I NEVER expected that outcome. I was blown away. She was so kind and caring and I can't thank the company and Kelsey enough for their help and above and beyond resolution!! Way to go!”
“I missed the 25% off sale by a couple of days and customer service said they would still apply it to my order. Thank you very much for your help! Looking forward to getting my new glove!”
“Glove thumb slot has never loosened up. After a year of working with it and sending it out for break in it is still way too stiff. I have done everything to loosen and soft it up. Will never buy another glove from them. The leather they use is way too stiff.”
“The experience for customizing a glove is clearly using some legacy software where other websites have a easy user experience. I quit customizing my glove and went with Grace Gloves just because the UI interface made me feel confident in what my glove was going to look like.”
