“The glove takes soooooooo long to break in. Leather will last forever but you better have the patience to break it in because you will be waiting a long time to use it in a game.”
“I reached out to customer service with an issue on a glove my son purchased from them. It was not the company's mistake. I had read the rules on custom designs and was prepared for "we can't help you as that it states on the return policy". What I needed was a little guidance. Within 20 minutes of sending that email, a lovely agent named Kelsey responded. She provided all the information I needed to fix the issue and even went above and beyond with a gift card. I NEVER expected that outcome. I was blown away. She was so kind and caring and I can't thank the company and Kelsey enough for their help and above and beyond resolution!! Way to go!”
“I missed the 25% off sale by a couple of days and customer service said they would still apply it to my order. Thank you very much for your help! Looking forward to getting my new glove!”
“Glove thumb slot has never loosened up. After a year of working with it and sending it out for break in it is still way too stiff. I have done everything to loosen and soft it up. Will never buy another glove from them. The leather they use is way too stiff.”
“The experience for customizing a glove is clearly using some legacy software where other websites have a easy user experience. I quit customizing my glove and went with Grace Gloves just because the UI interface made me feel confident in what my glove was going to look like.”
“Glove is WAY TOO STIFF and will not break in! Spent over $200 for a glove that my son will probably never be able to use in a game. It's been almost a month, and despite doing everything to try to break in the glove, it's still way too stiff and is so difficult to close. Oddly enough, the leather is too good. It's so thick, the glove will never be able to close like a good, functional glove should. My 12-year-old son is so disappointed, as he was willing to spend most of his own money to get this custom glove, and now he can't use it. We've had to buy another glove (from a long-established glove company) so that he has one he can actually use in practice and games. Don't waste your money! They should change the name to 44NO.”
“Purchased in July 2024 so still under warranty. Son uses conditioner often keeps the glove in the bag they provide submitted a warranty claim and was told they don’t cover fading worst product I’ve ever bought.”
“I purchased a custom catchers glove for my 11 year old son in 2024. We received the glove in May of 2024 and its been a year and the glove still isnt broken in. We have tried everything to break it in and the glove just wont soften up.”
“We spent a ton of time and money on designing a glove. It won't break in, and it even cuts the circulation off in my daughter's pinky and thumb. I have called the company four times and emailed four times trying to get help, and they sent one email response telling us to do things we already did. I kept asking to speak to a human being but was ignored. We now own a $250 paperweight...”
“Horrible customer service. I don’t care if there gloves turn water into wine. You don’t get to treat customers like we’re beneath you.
Do better 44 Pro”
“If you are looking for a youth glove I would skip 44 pro and go with an a1000. The 44 just feels clunky , lacks feel and a bit heavy for younger players. The website is great and the designer is great. In my experience they have been less than responsive when sending them dm on instagram and other social media platforms. All in all a mediocre experience But for youth players save your $ and go with the Wilson.”
“I ordered a glove in November, it’s been 10+ weeks and it’s still not shipped. They haven’t updated my order status since late Dec. I’ve emailed them three times and they just keep giving the run around telling me it’s due to “a promotional period”, or because they had Christmas Day off (which was SIX weeks ago), or “unexpected delays”. They advertise 5-6weeks and it’s been almost 11 weeks now and they just keep making excuses.”
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