“We were devastated when we realized we messed up on our order. The customer service KB helped resolve our issue in no delay and helped turn my ball players devastation into joy so quickly. We have ordered multiple gloves in the past and Pro 44 will continue to have our business and support. Thank you so much.”
“J’ai reçu un excellent service. L’équipe a été très réactive et professionnelle, ce qui a vraiment facilité le processus. Je commanderais à 100% à nouveau.”
Hi Lee,
We are sorry to hear that this has been your experience. Our customer service team is happy to assist. It looks like we've reviewed the images you provided via email and confirmed the color is as ordered. However, we still want to help. Please review our most recent email sent from support@44pro.com for your options for resolution.
Thank you!
“Customer Service was great! We made a big error and the made it right! Will recommend them to everyone we know!
Thanks 44Pro for making my boys day better!!”
“I love your website and the glove designer is super cool and fun. The glove I ordered arrived and is absolutely beautiful so thanks so much for providing such good value. All my interactions with customer service have been great. Cheers to the 44 team!”
“I’ve bought in two gloves from 44 pro now and got nothing but good things to say about them. Custom create page is the best out of all of them and easiest to navigate and both times glove was done within six weeks with no delays. Awesome company.”
“Ok. Just WOW!! Ordered my Grandson a custom glove before Christmas. It took awhile to receive because theses guys are so busy. I mean it was truly custom, colors, lettering, name, symbols, phrases...the works...including custom binding colors and bag. Every component, chosen for its special meaning, perfectly completed! Did I say WOW!! Its a work of art!! The most amazing glove I have ever seen!! I'm so impressed and my Grandson was absolutely joyful!! Thanks 44, your amazing!!!”
“I reached out to customer service with an issue on a glove my son purchased from them. It was not the company's mistake. I had read the rules on custom designs and was prepared for "we can't help you as that it states on the return policy". What I needed was a little guidance. Within 20 minutes of sending that email, a lovely agent named Kelsey responded. She provided all the information I needed to fix the issue and even went above and beyond with a gift card. I NEVER expected that outcome. I was blown away. She was so kind and caring and I can't thank the company and Kelsey enough for their help and above and beyond resolution!! Way to go!”
“I missed the 25% off sale by a couple of days and customer service said they would still apply it to my order. Thank you very much for your help! Looking forward to getting my new glove!”
“This was my first ever custom glove, and I'm here to say i'm not disappointed. The process was extremely easy. Even though it said 2 to 3 weeks to be processed and shipped, mine arrived after only 1 and a half weeks. 44 Pro sent me emails along every step until my glove arrived. This company is great and I will most likely order again in the future.”
