Absolutely unreliable! I wanted to buy flowers to my house, I saw a picture on their website of big beautiful pink hydrangeas and I bought a pair of those. When the order was delivered there were no flowers! They have delivered two plants with leaves only and when I contacted the customer service I was told to water and wait for the flowers to grow! I have exchanged a number of e-mails with Customer Service and they have refused to refund my order with delivery charges. In short, they advertise a beautiful product, I bought and paid to get it delivered, they send me a different product than the one advertised, then I had to pay to return the product or keep it! I didn’t change my mind, I didn’t make a mistake but I have to pay for their mistake!!! If I see a beautiful cake online and buy it, then I get a package at home with flour and eggs and the seller tells me to add milk and wait for it to grow it would not be fair as it is not the product I have bought, this is the exact same case! They refuse to acknowledge their unfair trading and do not value customer relationship. Dishonest and unreliable with their clientele I would never recommend or buy again.