I have received the second half of my order today, (after trying to contact you twice about chasing this with no response). However, I am so disappointed with what I have received from you. Firstly, one of the jars that you sent was broken in the packaging. As I unpackaged the item, I cut my finger on the broken jar which caused excessive bleeding. Secondly, one of the plants (alocasia cucullata) has 4 yellowing leaves which i am unhappy about. Lastly, the other two plants I received (strelitzia nicolai and banana plant) were in an absolutely appalling condition. Many leaves of each plant were either torn, snapped or damaged in some way. To think that these two plants alone cost me almost £80 and to receive them the way I did was hugely disappointing. Please see the many images attached to see clarify these issues.